Leicester City & University PCN: primary care network practices and patient survey
Leicester City & University PCN is a primary care network of 3 GP practices with 42,205 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,527 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Leicester City & University PCN with survey results, the share of patients describing their overall experience as good ranges from 49% at Oakmeadow Surgery - RA Leach to 75% at Victoria Park Health Centre, with a median of 58% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Victoria Park Health Centre has the highest share finding it easy to get through by phone (63%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Victoria Park Health Centre | 23,018 | 75% | 63% | Good | 2,617 |
| Hockley Farm Medical Practice | 10,966 | 58% | 41% | Good | 3,200 |
| Oakmeadow Surgery - RA Leach | 8,221 | 49% | 27% | Good | 1,835 |
Results for the network as a whole, from 333 responses, against Leicester, Leicestershire and Rutland and England.
| Survey question | Leicester City & University PCN | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 66% | 73% | 77% |
| Easy to contact by phone | 51% | 51% | 57% |
| Easy to contact via the website | 57% | 51% | 58% |
| Easy to contact via the NHS App | 46% | 51% | 54% |
| Reception team helpful | 81% | 82% | 85% |
| Last contact good | 66% | 67% | 73% |
| Wait for appointment about right | 57% | 65% | 69% |
| Listened to well | 80% | 85% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 2,527 registered patients per full-time-equivalent qualified GP in Leicester City & University PCN, more than England's 2,171 and Leicester, Leicestershire and Rutland's 2,308. Practices recorded 576 appointments a month per 1,000 patients (England: 510), 75% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).
9% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.9% over the year (England: shrank 1.1%).
| Measure | Leicester City & University PCN | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Patients per qualified GP | 2,527 | 2,308 | 2,171 |
| Appointments per 1,000 patients a month | 576 | 550 | 510 |
| Face-to-face appointments | 75% | 72% | 63% |
| Same day as booked | 41% | 41% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 9% | 19% | 19% |
Relative to England, the register furthest below England's rate at practices in Leicester City & University PCN is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Leicester City & University PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.8% | 14.3% | 5,217 |
| High blood pressure | All ages | 8.8% | 15.2% | 3,927 |
| Diabetes | 17+ yrs | 5.1% | 7.9% | 1,938 |
| Asthma | 6+ yrs | 5.0% | 6.6% | 2,134 |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% | 832 |
| Cancer | All ages | 1.7% | 3.8% | 752 |
| COPD | All ages | 1.6% | 1.9% | 729 |
| Coronary heart disease | All ages | 1.5% | 3.0% | 652 |
| Atrial fibrillation | All ages | 1.0% | 2.2% | 454 |
| Stroke and TIA | All ages | 1.0% | 1.9% | 426 |
| Serious mental illness | All ages | 0.9% | 1.0% | 424 |
| Heart failure | All ages | 0.9% | 1.1% | 416 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 237 |
| Learning disability | All ages | 0.5% | 0.6% | 219 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 184 |
| Palliative care | All ages | 0.4% | 0.6% | 194 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 168 |
| Dementia | All ages | 0.3% | 0.8% | 149 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 24 |
- Across Leicester PCN (4 practices)
- Belgrave & Spinney Hill PCN (4 practices)
- City Care Alliance PCN (6 practices)
- G3 PCN (3 practices)
- Leicester Central PCN (5 practices)
- Leicester City South PCN (5 practices)
- Orion PCN (6 practices)
- Salutem PCN (5 practices)
- The Leicester Foxes PCN (7 practices)
- Willows Health PCN (4 practices)
Which practices are in Leicester City & University PCN?
Hockley Farm Medical Practice, Oakmeadow Surgery - RA Leach and Victoria Park Health Centre.
How do patients rate Leicester City & University PCN?
66% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Leicester City & University PCN cover?
42,205 registered patients across 3 practices in September 2026.
How many patients per GP does Leicester City & University PCN have?
2,527 per full-time-equivalent qualified GP, against 2,171 across England.