Victoria Park Health Centre, Leicester: patient reviews and CQC rating
Victoria Park Health Centre is a GP practice in Leicester with 23,018 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 8.8 full-time-equivalent qualified GPs, or 2,617 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Victoria Park Health Centre
Its best result against England is the share who found it easy to contact the practice through its website: 68%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 62%, against 69% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 38th of the 79 practices in Leicester with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (66%). 107 patients answered the survey (response rate 10%).
| Survey question | Victoria Park Health Centre | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 75% | 73% | 77% |
| Easy to contact by phone | 63% | 51% | 57% |
| Easy to contact via the website | 68% | 51% | 58% |
| Easy to contact via the NHS App | 54% | 51% | 54% |
| Reception team helpful | 91% | 82% | 85% |
| Last contact good | 78% | 67% | 73% |
| Wait for appointment about right | 62% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
CQC's overall rating for Victoria Park Health Centre is Good, published in October 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (February 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
23,018 patients were registered at Victoria Park Health Centre in September 2026, down 4.1% on a year earlier (England: down 1.1%).
4% of its patients are aged 65 or over, against 19% across England. With 8.8 full-time-equivalent qualified GPs, there are 2,617 patients per GP, more than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 1.4 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.9 | 16.2 |
| August 2024 | 9.0 | 14.1 |
| August 2025 | 9.0 | 13.9 |
| August 2026 | 8.8 | 14.6 |
From June 2026 to August 2026 the practice recorded 12,275 appointments a month, or 533 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 41% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Victoria Park Health Centre | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 533 | 550 | 510 |
| Face to face | 68% | 72% | 63% |
| Same day as booked | 41% | 41% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a lower share of patients for COPD (0.2% against 1.9%), chronic kidney disease (0.5% against 4.6%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 25.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.5 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 7.3% | 14.3% |
| High blood pressure | All ages | 3.5% | 15.2% |
| Asthma | 6+ yrs | 3.1% | 6.6% |
| Diabetes | 17+ yrs | 1.8% | 7.9% |
| Cancer | All ages | 0.7% | 3.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Coronary heart disease | All ages | 0.5% | 3.0% |
| Chronic kidney disease | 18+ yrs | 0.5% | 4.6% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Stroke and TIA | All ages | 0.3% | 1.9% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| COPD | All ages | 0.2% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Heart failure | All ages | 0.1% | 1.1% |
| Dementia | All ages | 0.1% | 0.8% |
| Learning disability | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 36.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.1% | 74.9% |
Victoria Park Health Centre, 203 Victoria Park Road, Leicester, LE2 1XD. Phone: 0116 215 1105. Website: www.victoriaparkhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Highfield Surgery | 1.1 km | 73% |
| Horizon Healthcare | 1.2 km | 69% |
| Alwaqas Medical Practice | 1.3 km | 53% |
| Shefa Medical Practice | 1.3 km | 78% |
| Dr Kapur & Partners | 1.3 km | 70% |
- Hockley Farm Medical Practice (58% overall experience good)
- Oakmeadow Surgery - RA Leach (49% overall experience good)
How do patients rate Victoria Park Health Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Victoria Park Health Centre as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Victoria Park Health Centre?
23,018 patients were registered in September 2026, down 4.1% on a year earlier.
What is Victoria Park Health Centre's CQC rating?
Good overall, published in October 2017.
How many GPs does Victoria Park Health Centre have?
8.8 full-time-equivalent qualified GPs (16 qualified GPs by headcount), which is 2,617 patients per GP against 2,171 across England.
Are appointments at Victoria Park Health Centre face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Victoria Park Health Centre's phone number?
0116 215 1105.