Alwaqas Medical Practice, Leicester: patient reviews and CQC rating
Alwaqas Medical Practice is a GP practice in Leicester with 4,520 registered patients (September 2026). In the 2026 GP Patient Survey, 53% of its patients described their overall experience as good, below the England figure of 77% (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in October 2018. It has 1.3 full-time-equivalent qualified GPs, or 3,531 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Alwaqas Medical Practice
Its result closest to England is the share who said their needs were met at their last appointment: 90%, against 90% across England. Its weakest is the share who found it easy to get through to the practice by phone: 30%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 73rd of the 79 practices in Leicester with 50 or more responses. 30% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (62%). 91 patients answered the survey (response rate 14%).
| Survey question | Alwaqas Medical Practice | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 53% | 73% | 77% |
| Easy to contact by phone | 30% | 51% | 57% |
| Easy to contact via the website | 38% | 51% | 58% |
| Easy to contact via the NHS App | 48% | 51% | 54% |
| Reception team helpful | 68% | 82% | 85% |
| Last contact good | 48% | 67% | 73% |
| Wait for appointment about right | 43% | 65% | 69% |
| Listened to well | 80% | 85% | 87% |
| Treated with care and concern | 77% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 54% of 13 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Alwaqas Medical Practice is Good, published in October 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,520 patients were registered at Alwaqas Medical Practice in September 2026, down 1.9% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 1.3 full-time-equivalent qualified GPs, there are 3,531 patients per GP, more than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 0.8 nurses and 3.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 2.5 |
| August 2024 | 1.2 | 1.8 |
| August 2025 | 1.2 | 2.2 |
| August 2026 | 1.3 | 2.1 |
From June 2026 to August 2026 the practice recorded 2,646 appointments a month, or 585 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 63% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Alwaqas Medical Practice | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 585 | 550 | 510 |
| Face to face | 59% | 72% | 63% |
| Same day as booked | 63% | 41% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (16.7% against 7.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), COPD (0.6% against 1.9%) and peripheral arterial disease (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 34.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.1 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 16.7% | 7.9% |
| High blood pressure | All ages | 14.0% | 15.2% |
| Depression | 18+ yrs | 7.3% | 14.3% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Cancer | All ages | 1.2% | 3.8% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Heart failure | All ages | 0.8% | 1.1% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| COPD | All ages | 0.6% | 1.9% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 46.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 17.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.8% | 74.9% |
Alwaqas Medical Practice, 91 St Peters Road, Leicester, LE2 1DJ. Phone: 0116 254 3003. Website: www.al-waqasmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sayeed Medical Practice | 0.2 km | 73% |
| Community Health Centre | 0.5 km | 75% |
| East Park Medical Centre - R P Pandya | 0.6 km | 72% |
| Highfield Surgery | 0.7 km | 73% |
| Shefa Medical Practice | 0.8 km | 78% |
- Brandon Surgery Dr R Kapur (83% overall experience good)
- Dr Kapur & Partners (70% overall experience good)
- Horizon Healthcare (69% overall experience good)
- Narborough Road Surgery (76% overall experience good)
- Queens Road Surgery (75% overall experience good)
- The Surgery@Aylestone (77% overall experience good)
How do patients rate Alwaqas Medical Practice?
In the 2026 GP Patient Survey, 53% of patients described their overall experience of Alwaqas Medical Practice as good, below the England figure of 77%. 30% found it easy to get through by phone.
How many patients are registered at Alwaqas Medical Practice?
4,520 patients were registered in September 2026, down 1.9% on a year earlier.
What is Alwaqas Medical Practice's CQC rating?
Good overall, published in October 2018.
How many GPs does Alwaqas Medical Practice have?
1.3 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,531 patients per GP against 2,171 across England.
Are appointments at Alwaqas Medical Practice face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Alwaqas Medical Practice's phone number?
0116 254 3003.