Dr Kapur & Partners, Leicester: patient reviews and CQC rating
Dr Kapur & Partners is a GP practice in Leicester with 2,863 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 2.4 full-time-equivalent qualified GPs, or 1,193 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Kapur & Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 63%, against 57% across England. Its weakest is the share who described their overall experience of the practice as good: 70%, against 77% across England. With 81 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 49th of the 79 practices in Leicester with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (78%). 81 patients answered the survey (response rate 11%).
| Survey question | Dr Kapur & Partners | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 70% | 73% | 77% |
| Easy to contact by phone | 63% | 51% | 57% |
| Easy to contact via the website | 51% | 51% | 58% |
| Easy to contact via the NHS App | 55% | 51% | 54% |
| Reception team helpful | 87% | 82% | 85% |
| Last contact good | 67% | 67% | 73% |
| Wait for appointment about right | 75% | 65% | 69% |
| Listened to well | 82% | 85% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 16 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Kapur & Partners is Good, published in April 2019. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,863 patients were registered at Dr Kapur & Partners in September 2026, down 2.3% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 1,193 patients per GP, fewer than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 0.2 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 4.4 |
| August 2024 | 2.4 | 4.5 |
| August 2025 | 2.4 | 4.5 |
| August 2026 | 2.4 | 4.5 |
From June 2026 to August 2026 the practice recorded 2,125 appointments a month, or 742 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 49% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Dr Kapur & Partners | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 742 | 550 | 510 |
| Face to face | 50% | 72% | 63% |
| Same day as booked | 49% | 41% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (17.1% against 7.9%). It has a lower share for atrial fibrillation (0.4% against 2.2%), depression (2.9% against 14.3%) and COPD (0.5% against 1.9%). The practice's patients live in areas with an average deprivation score of 38.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.1 years for women and 77.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 17.1% | 7.9% |
| High blood pressure | All ages | 15.7% | 15.2% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Depression | 18+ yrs | 2.9% | 14.3% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Cancer | All ages | 1.1% | 3.8% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| COPD | All ages | 0.5% | 1.9% |
| Learning disability | All ages | 0.5% | 0.6% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 49.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 17.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
Dr Kapur & Partners, St Peter's Health Centre, Sparkenhoe Street, Leicester, LE2 0TA. Phone: 0116 295 1258.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Shefa Medical Practice | 0.0 km | 78% |
| Queens Road Surgery | 0.0 km | 75% |
| Highfield Surgery | 0.2 km | 73% |
| Community Health Centre | 0.4 km | 75% |
| Alwaqas Medical Practice | 0.8 km | 53% |
- Alwaqas Medical Practice (53% overall experience good)
- Brandon Surgery Dr R Kapur (83% overall experience good)
- Horizon Healthcare (69% overall experience good)
- Narborough Road Surgery (76% overall experience good)
- Queens Road Surgery (75% overall experience good)
- The Surgery@Aylestone (77% overall experience good)
How do patients rate Dr Kapur & Partners?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Dr Kapur & Partners as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Dr Kapur & Partners?
2,863 patients were registered in September 2026, down 2.3% on a year earlier.
What is Dr Kapur & Partners's CQC rating?
Good overall, published in April 2019.
How many GPs does Dr Kapur & Partners have?
2.4 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,193 patients per GP against 2,171 across England.
Are appointments at Dr Kapur & Partners face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Kapur & Partners's phone number?
0116 295 1258.