Leicester City South PCN: primary care network practices and patient survey
Leicester City South PCN is a primary care network of 5 GP practices with 31,322 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,050 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Leicester City South PCN with survey results, the share of patients describing their overall experience as good ranges from 74% at The Hedges Medical Centre to 87% at Leicester City Assist Practice, with a median of 76% (England: 77%). None differs from England by more than the survey's margin of error. Inclusion Healthcare Social Enterprise CIC has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Leicester City Assist Practice | 1,250 | 87% | 73% | – | 868 |
| Inclusion Healthcare Social Enterprise CIC | 779 | 83% | 79% | Outstanding | – |
| Saffron Health | 16,931 | 76% | 38% | Good | 2,076 |
| Dr G Singh, Sturdee Road Health & Wellbeing Centre | 5,791 | 76% | 63% | – | 3,147 |
| The Hedges Medical Centre | 6,571 | 74% | 40% | Good | 1,895 |
Results for the network as a whole, from 375 responses, against Leicester, Leicestershire and Rutland and England.
| Survey question | Leicester City South PCN | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 76% | 73% | 77% |
| Easy to contact by phone | 46% | 51% | 57% |
| Easy to contact via the website | 63% | 51% | 58% |
| Easy to contact via the NHS App | 62% | 51% | 54% |
| Reception team helpful | 87% | 82% | 85% |
| Last contact good | 66% | 67% | 73% |
| Wait for appointment about right | 64% | 65% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 2,050 registered patients per full-time-equivalent qualified GP in Leicester City South PCN, close to England's 2,171 and Leicester, Leicestershire and Rutland's 2,308. Practices recorded 622 appointments a month per 1,000 patients (England: 510), 62% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.1% over the year (England: shrank 1.1%).
| Measure | Leicester City South PCN | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Patients per qualified GP | 2,050 | 2,308 | 2,171 |
| Appointments per 1,000 patients a month | 622 | 550 | 510 |
| Face-to-face appointments | 62% | 72% | 63% |
| Same day as booked | 42% | 41% | 45% |
| Did not attend | 7% | 4% | 4% |
| Patients aged 65 or over | 14% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Leicester City South PCN is serious mental illness (1.7% against 1.0%), and the furthest below is cancer (2.4% against 3.8%).
| Condition register | Age group | Leicester City South PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 21.7% | 14.3% | 5,346 |
| High blood pressure | All ages | 14.4% | 15.2% | 4,602 |
| Diabetes | 17+ yrs | 9.5% | 7.9% | 2,392 |
| Asthma | 6+ yrs | 6.7% | 6.6% | 2,010 |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% | 961 |
| COPD | All ages | 2.6% | 1.9% | 831 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 811 |
| Cancer | All ages | 2.4% | 3.8% | 755 |
| Atrial fibrillation | All ages | 1.8% | 2.2% | 574 |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% | 171 |
| Serious mental illness | All ages | 1.7% | 1.0% | 531 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 524 |
| Heart failure | All ages | 1.5% | 1.1% | 473 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 259 |
| Learning disability | All ages | 0.9% | 0.6% | 296 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 232 |
| Dementia | All ages | 0.8% | 0.8% | 250 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 176 |
| Palliative care | All ages | 0.4% | 0.6% | 142 |
- Across Leicester PCN (4 practices)
- Belgrave & Spinney Hill PCN (4 practices)
- City Care Alliance PCN (6 practices)
- G3 PCN (3 practices)
- Leicester Central PCN (5 practices)
- Leicester City & University PCN (3 practices)
- Orion PCN (6 practices)
- Salutem PCN (5 practices)
- The Leicester Foxes PCN (7 practices)
- Willows Health PCN (4 practices)
Which practices are in Leicester City South PCN?
Dr G Singh, Sturdee Road Health & Wellbeing Centre, Inclusion Healthcare Social Enterprise CIC, Leicester City Assist Practice, Saffron Health and The Hedges Medical Centre.
How do patients rate Leicester City South PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Leicester City South PCN cover?
31,322 registered patients across 5 practices in September 2026.
How many patients per GP does Leicester City South PCN have?
2,050 per full-time-equivalent qualified GP, against 2,171 across England.