Belgrave & Spinney Hill PCN: primary care network practices and patient survey
Belgrave & Spinney Hill PCN is a primary care network of 4 GP practices with 41,891 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,481 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Belgrave & Spinney Hill PCN with survey results, the share of patients describing their overall experience as good ranges from 60% at Spinney Hill Medical Centre to 80% at The Charnwood Practice, with a median of 76% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Broadhurst Street Medical Practice has the highest share finding it easy to get through by phone (71%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Charnwood Practice | 8,166 | 80% | 56% | Good | 3,561 |
| Broadhurst Street Medical Practice | 3,860 | 80% | 71% | Good | 1,809 |
| East Park Medical Centre - R P Pandya | 10,092 | 72% | 58% | Requires improvement | 2,548 |
| Spinney Hill Medical Centre | 19,773 | 60% | 44% | Good | 2,327 |
Results for the network as a whole, from 341 responses, against Leicester, Leicestershire and Rutland and England.
| Survey question | Belgrave & Spinney Hill PCN | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 68% | 73% | 77% |
| Easy to contact by phone | 52% | 51% | 57% |
| Easy to contact via the website | 49% | 51% | 58% |
| Easy to contact via the NHS App | 54% | 51% | 54% |
| Reception team helpful | 77% | 82% | 85% |
| Last contact good | 63% | 67% | 73% |
| Wait for appointment about right | 62% | 65% | 69% |
| Listened to well | 85% | 85% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
There are 2,481 registered patients per full-time-equivalent qualified GP in Belgrave & Spinney Hill PCN, more than England's 2,171 and Leicester, Leicestershire and Rutland's 2,308. Practices recorded 570 appointments a month per 1,000 patients (England: 510), 58% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
17% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.7% over the year (England: shrank 1.1%).
| Measure | Belgrave & Spinney Hill PCN | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Patients per qualified GP | 2,481 | 2,308 | 2,171 |
| Appointments per 1,000 patients a month | 570 | 550 | 510 |
| Face-to-face appointments | 58% | 72% | 63% |
| Same day as booked | 47% | 41% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 17% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Belgrave & Spinney Hill PCN is diabetes (17.8% against 7.9%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Belgrave & Spinney Hill PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.9% | 15.2% | 7,654 |
| Diabetes | 17+ yrs | 17.8% | 7.9% | 6,236 |
| Depression | 18+ yrs | 7.1% | 14.3% | 2,459 |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% | 2,103 |
| Asthma | 6+ yrs | 4.7% | 6.6% | 1,896 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,304 |
| Cancer | All ages | 1.7% | 3.8% | 729 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 614 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 413 |
| Heart failure | All ages | 1.0% | 1.1% | 436 |
| Serious mental illness | All ages | 1.0% | 1.0% | 425 |
| Atrial fibrillation | All ages | 0.9% | 2.2% | 402 |
| Dementia | All ages | 0.6% | 0.8% | 265 |
| COPD | All ages | 0.6% | 1.9% | 253 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 196 |
| Learning disability | All ages | 0.5% | 0.6% | 230 |
| Palliative care | All ages | 0.5% | 0.6% | 202 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 50 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 128 |
- Across Leicester PCN (4 practices)
- City Care Alliance PCN (6 practices)
- G3 PCN (3 practices)
- Leicester Central PCN (5 practices)
- Leicester City & University PCN (3 practices)
- Leicester City South PCN (5 practices)
- Orion PCN (6 practices)
- Salutem PCN (5 practices)
- The Leicester Foxes PCN (7 practices)
- Willows Health PCN (4 practices)
Which practices are in Belgrave & Spinney Hill PCN?
Broadhurst Street Medical Practice, East Park Medical Centre - R P Pandya, Spinney Hill Medical Centre and The Charnwood Practice.
How do patients rate Belgrave & Spinney Hill PCN?
68% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Belgrave & Spinney Hill PCN cover?
41,891 registered patients across 4 practices in September 2026.
How many patients per GP does Belgrave & Spinney Hill PCN have?
2,481 per full-time-equivalent qualified GP, against 2,171 across England.