Broadhurst Street Medical Practice, Leicester: patient reviews and CQC rating
Broadhurst Street Medical Practice is a GP practice in Leicester with 3,860 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 2.1 full-time-equivalent qualified GPs, or 1,809 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Broadhurst Street Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 71%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 50%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 20th of the 79 practices in Leicester with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (92%). 102 patients answered the survey (response rate 15%).
| Survey question | Broadhurst Street Medical Practice | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 80% | 73% | 77% |
| Easy to contact by phone | 71% | 51% | 57% |
| Easy to contact via the website | 50% | 51% | 58% |
| Easy to contact via the NHS App | 58% | 51% | 54% |
| Reception team helpful | 82% | 82% | 85% |
| Last contact good | 70% | 67% | 73% |
| Wait for appointment about right | 75% | 65% | 69% |
| Listened to well | 93% | 85% | 87% |
| Treated with care and concern | 92% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 30 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Broadhurst Street Medical Practice is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,860 patients were registered at Broadhurst Street Medical Practice in September 2026, up 2.3% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 1,809 patients per GP, fewer than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.3 | 1.3 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 2.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 2,452 appointments a month, or 635 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Broadhurst Street Medical Practice | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 635 | 550 | 510 |
| Face to face | 88% | 72% | 63% |
| Same day as booked | 43% | 41% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (18.2% against 7.9%). It has a lower share for depression (3.2% against 14.3%), atrial fibrillation (0.7% against 2.2%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 31.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 18.2% | 7.9% |
| High blood pressure | All ages | 17.1% | 15.2% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Asthma | 6+ yrs | 3.2% | 6.6% |
| Depression | 18+ yrs | 3.2% | 14.3% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Cancer | All ages | 1.9% | 3.8% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 0.9% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Heart failure | All ages | 0.6% | 1.1% |
| Learning disability | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
Broadhurst Street Medical Practice, 10 Broadhurst Street, Leicester, LE4 6NF. Phone: 0116 266 2662.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Bhupendra Modi | 0.4 km | 70% |
| Cossington Park Surgery | 0.6 km | 70% |
| Brandon Surgery Dr R Kapur | 0.6 km | 83% |
| Rushey Mead Health Centre | 1.5 km | 52% |
| The Charnwood Practice | 1.5 km | 80% |
- East Park Medical Centre - R P Pandya (72% overall experience good)
- Spinney Hill Medical Centre (60% overall experience good)
- The Charnwood Practice (80% overall experience good)
How do patients rate Broadhurst Street Medical Practice?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Broadhurst Street Medical Practice as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at Broadhurst Street Medical Practice?
3,860 patients were registered in September 2026, up 2.3% on a year earlier.
What is Broadhurst Street Medical Practice's CQC rating?
Good overall, published in June 2016.
How many GPs does Broadhurst Street Medical Practice have?
2.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,809 patients per GP against 2,171 across England.
Are appointments at Broadhurst Street Medical Practice face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Broadhurst Street Medical Practice's phone number?
0116 266 2662.