Market Harborough Medical Centre, Market Harborough: patient reviews and CQC rating

What patients say about Market Harborough Medical Centre

Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 20%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.

20% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (68%). 133 patients answered the survey (response rate 37%).

In the Friends and Family Test for July 2026, 88% of 1,332 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Market Harborough Medical Centre is Good, published in November 2016. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (April 2016).

29,358 patients were registered at Market Harborough Medical Centre in September 2026, almost the same as a year earlier.

24% of its patients are aged 65 or over, against 19% across England. With 9.0 full-time-equivalent qualified GPs, there are 3,272 patients per GP, more than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 12.1 nurses and 14.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 16,722 appointments a month, or 570 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 51% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).

26% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for osteoporosis (5.7% against 1.2%), heart failure (2.0% against 1.1%) and dementia (1.3% against 0.8%). It has a lower share for a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 9.2 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 84.1 years for women and 79.6 for men (England: 83.0 and 79.1).

93% of the practice's patients live in the LE16 postcode district, followed by LE17 (2%), NN6 (2%) and NN14 (1%). 89% live in Harborough, the council area the practice is in.

Market Harborough Medical Centre, 67 Coventry Road, Market Harborough, LE16 9BX. Phone: 01858 464242. Website: www.marketharboroughmedicalcentre.co.uk.