South Leicestershire Medical Group, Leicester: patient reviews and CQC rating
South Leicestershire Medical Group is a GP practice in Leicester with 25,960 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Requires Improvement overall, in a report published in July 2023. It has 10.6 full-time-equivalent qualified GPs, or 2,452 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about South Leicestershire Medical Group
Its best result against England is the share who said the healthcare professional was good at listening to them: 89%, against 87% across England. Its weakest is the share who found it easy to get through to the practice by phone: 27%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 47th of the 79 practices in Leicester with 50 or more responses. 27% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (58%). 110 patients answered the survey (response rate 35%).
| Survey question | South Leicestershire Medical Group | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 71% | 73% | 77% |
| Easy to contact by phone | 27% | 51% | 57% |
| Easy to contact via the website | 43% | 51% | 58% |
| Easy to contact via the NHS App | 42% | 51% | 54% |
| Reception team helpful | 79% | 82% | 85% |
| Last contact good | 71% | 67% | 73% |
| Wait for appointment about right | 63% | 65% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
CQC's overall rating for South Leicestershire Medical Group is Requires Improvement, published in July 2023. One key question is rated differently: Caring Good. It held the same rating in the report before (May 2022).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
25,960 patients were registered at South Leicestershire Medical Group in September 2026, up 0.9% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 10.6 full-time-equivalent qualified GPs, there are 2,452 patients per GP, more than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 5.8 nurses and 4.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 11.3 | 13.1 |
| August 2024 | 11.3 | 12.3 |
| August 2025 | 11.3 | 15.5 |
| August 2026 | 10.6 | 14.6 |
From June 2026 to August 2026 the practice recorded 10,840 appointments a month, or 418 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 20% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | South Leicestershire Medical Group | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 418 | 550 | 510 |
| Face to face | 81% | 72% | 63% |
| Same day as booked | 20% | 41% | 45% |
| More than 28 days after booking | 9% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.2% against 4.6%) and atrial fibrillation (2.9% against 2.2%). It has a lower share for osteoporosis (0.6% against 1.2%), a learning disability (0.3% against 0.6%) and peripheral arterial disease (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 9.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.2 years for women and 81.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.0% | 15.2% |
| Depression | 18+ yrs | 13.1% | 14.3% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.0% | 74.9% |
South Leicestershire Medical Group, Smeeton Road, Kibworth, Leicester, LE8 0LG. Phone: 0116 279 3308.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Croft Medical Centre | 8.0 km | 64% |
| Market Harborough Medical Centre | 8.2 km | 64% |
| Severn Surgery | 8.4 km | 61% |
| Rosemead Drive Surgery | 8.6 km | 82% |
| The Central Surgery | 9.1 km | 67% |
- The Billesdon Surgery (77% overall experience good)
How do patients rate South Leicestershire Medical Group?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of South Leicestershire Medical Group as good, against 77% across England. 27% found it easy to get through by phone.
How many patients are registered at South Leicestershire Medical Group?
25,960 patients were registered in September 2026, up 0.9% on a year earlier.
What is South Leicestershire Medical Group's CQC rating?
Requires Improvement overall, published in July 2023.
How many GPs does South Leicestershire Medical Group have?
10.6 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 2,452 patients per GP against 2,171 across England.
Are appointments at South Leicestershire Medical Group face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is South Leicestershire Medical Group's phone number?
0116 279 3308.