GP practices in Staffordshire and Stoke-on-Trent: access, ratings and patient survey
Staffordshire and Stoke-on-Trent covers 140 GP practices with 1,200,931 registered patients (September 2026). 80% of patients described their overall experience as good in the 2026 GP Patient Survey, the 8th highest of 36 ICBs (England: 77%). There are 2,252 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Results across Staffordshire and Stoke-on-Trent from 14,762 responses, against England.
| Survey question | Staffordshire and Stoke-on-Trent | England |
|---|---|---|
| Overall experience good | 80% | 77% |
| Easy to contact by phone | 63% | 57% |
| Easy to contact via the website | 59% | 58% |
| Easy to contact via the NHS App | 61% | 54% |
| Reception team helpful | 86% | 85% |
| Last contact good | 76% | 73% |
| Wait for appointment about right | 75% | 69% |
| Listened to well | 87% | 87% |
| Treated with care and concern | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% |
| Needs met | 90% | 90% |
There are 2,252 registered patients per full-time-equivalent qualified GP in Staffordshire and Stoke-on-Trent, close to England's 2,171. Practices recorded 479 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | Staffordshire and Stoke-on-Trent | England |
|---|---|---|
| Patients per qualified GP | 2,252 | 2,171 |
| Appointments per 1,000 patients a month | 479 | 510 |
| Face-to-face appointments | 66% | 63% |
| Same day as booked | 48% | 45% |
| Did not attend | 4% | 4% |
| Patients aged 65 or over | 21% | 19% |
Patients per qualified GP by council area, for practices located in each.
| Council area | Practices | Registered patients | Patients per GP | Same-day appointments |
|---|---|---|---|---|
| Stoke-on-Trent | 35 | 291,510 | 2,716 | 56% |
| Tamworth | 9 | 92,472 | 2,508 | 48% |
| South Staffordshire | 14 | 97,093 | 2,368 | 49% |
| Cannock Chase | 17 | 111,314 | 2,344 | 40% |
| Stafford | 12 | 134,515 | 2,280 | 45% |
| Lichfield | 5 | 88,569 | 2,088 | 35% |
| Shropshire | 38 | 330,544 | 2,055 | 45% |
| East Staffordshire | 17 | 146,773 | 1,961 | 46% |
| Newcastle-under-Lyme | 17 | 142,624 | 1,956 | 52% |
| Staffordshire Moorlands | 13 | 92,556 | 1,835 | 52% |
Among practices with at least 100 survey responses, Ashley Surgery has the highest share of patients rating their overall experience good (98%) and Holmcroft Surgery the lowest (55%).
| Practice | Town | Overall experience good | Responses |
|---|---|---|---|
| Ashley Surgery | Market Drayton | 98% | 123 |
| Purbeck Health Centre | Milton Keynes | 97% | 114 |
| Madeley Practice | Crewe | 96% | 122 |
| Gnosall Surgery | Stafford | 95% | 106 |
| Tamar Medical Centre | Wolverhampton | 95% | 119 |
| Dr A Riaz and Mrs Shabana Riaz | Wolverhampton | 95% | 105 |
| Aelfgar Surgery | Rugeley | 95% | 107 |
| Millrise Medical Practice | Stoke On Trent | 94% | 119 |
| Brereton Surgery | Rugeley | 94% | 116 |
| Alton Surgery | Stoke On Trent | 93% | 113 |
| Cobridge Surgery | Stoke-on-trent | 71% | 111 |
| Crown Medical Practice | Tamworth | 70% | 124 |
| The Langton Medical Group | Lichfield | 70% | 107 |
| Dr M Keersmaekers & Partners | Stoke On Trent | 68% | 106 |
| Glebedale Medical Practice | Stoke On Trent | 68% | 100 |
| Meir Park Surgery | Stoke-on-trent | 67% | 109 |
| Keele Practice | Newcastle | 67% | 103 |
| Dr Olajide Ijaola | Tamworth | 64% | 104 |
| Stafford Health and Wellbeing | Stafford | 64% | 124 |
| Holmcroft Surgery | Stafford | 55% | 104 |
Relative to England, the register furthest above England's rate at practices in Staffordshire and Stoke-on-Trent is palliative care (0.9% against 0.6%), and the furthest below is serious mental illness (0.8% against 1.0%).
| Condition register | Age group | Staffordshire and Stoke-on-Trent (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.8% | 15.2% | 214,781 |
| Depression | 18+ yrs | 16.8% | 14.3% | 162,423 |
| Diabetes | 17+ yrs | 8.6% | 7.9% | 84,927 |
| Asthma | 6+ yrs | 7.0% | 6.6% | 79,369 |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% | 50,961 |
| Cancer | All ages | 4.4% | 3.8% | 53,140 |
| Coronary heart disease | All ages | 3.4% | 3.0% | 41,223 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 33,500 |
| COPD | All ages | 2.3% | 1.9% | 27,725 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 25,981 |
| Heart failure | All ages | 1.3% | 1.1% | 15,597 |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% | 5,041 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 9,874 |
| Dementia | All ages | 1.0% | 0.8% | 12,155 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 9,761 |
| Palliative care | All ages | 0.9% | 0.6% | 10,322 |
| Serious mental illness | All ages | 0.8% | 1.0% | 9,994 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 7,307 |
| Learning disability | All ages | 0.6% | 0.6% | 7,028 |
- About Better Care (ABC) PCN (5 practices)
- Burntwood PCN (2 practices)
- Cannock North PCN (7 practices)
- Cannock Villages PCN (11 practices)
- East Staffordshire PCN (18 practices)
- Hanley, Bucknall & Bentilee PCN (4 practices)
- Hipc (Holistic Patient Centred Care) PCN (4 practices)
- Leek & Biddulph PCN (5 practices)
- Lichfield PCN (2 practices)
- Meir PCN (6 practices)
- Mercian PCN (9 practices)
- Moorlands & Rural PCN (7 practices)
- Newcastle Central PCN (6 practices)
- Newcastle North PCN Limited (5 practices)
- Newcastle South PCN (5 practices)
- Rugeley & Great Haywood PCN (5 practices)
- Seisdon PCN (8 practices)
- Shelton & Hanley PCN (3 practices)
- South Stoke Central PCN (5 practices)
- South Stoke West PCN (6 practices)
- Stafford Central PCN (3 practices)
- Stafford South PCN (3 practices)
- Stafford Town PCN (4 practices)
- Stone & Eccleshall PCN (3 practices)
- Whitfield PCN (4 practices)
- Bath and North East Somerset, Swindon and Wiltshire (81% overall experience good)
- Birmingham and Solihull (73% overall experience good)
- Black Country (74% overall experience good)
- Bristol, North Somerset and South Gloucestershire (78% overall experience good)
- Central East (75% overall experience good)
- Cheshire and Merseyside (78% overall experience good)
- Cornwall and the Isles of Scilly (79% overall experience good)
- Coventry and Warwickshire (81% overall experience good)
- Derby and Derbyshire (76% overall experience good)
- Devon (79% overall experience good)
- Dorset (80% overall experience good)
- Essex (74% overall experience good)
- Gloucestershire (81% overall experience good)
- Greater Manchester (79% overall experience good)
- Hampshire and Isle of Wight (74% overall experience good)
- Herefordshire and Worcestershire (80% overall experience good)
- Humber and North Yorkshire (79% overall experience good)
- Kent and Medway (73% overall experience good)
- Lancashire and South Cumbria (78% overall experience good)
- Leicester, Leicestershire and Rutland (73% overall experience good)
- Lincolnshire (74% overall experience good)
- Norfolk and Suffolk (80% overall experience good)
- North East London (71% overall experience good)
- North East and North Cumbria (80% overall experience good)
- Northamptonshire (74% overall experience good)
- Nottingham and Nottinghamshire (74% overall experience good)
- Shropshire, Telford and Wrekin (77% overall experience good)
- Somerset (79% overall experience good)
- South East London (76% overall experience good)
- South West London (81% overall experience good)
- South Yorkshire (77% overall experience good)
- Surrey and Sussex (78% overall experience good)
- Thames Valley (76% overall experience good)
- West Yorkshire (76% overall experience good)
- West and North London (75% overall experience good)
How many GP practices are in Staffordshire and Stoke-on-Trent?
140, with 1,200,931 registered patients in September 2026.
How do patients rate GP practices in Staffordshire and Stoke-on-Trent?
80% described their overall experience as good in the 2026 GP Patient Survey, the 8th highest of 36 ICBs.
How many patients are there per GP in Staffordshire and Stoke-on-Trent?
2,252 per full-time-equivalent qualified GP, against 2,171 across England.
What share of GP appointments in Staffordshire and Stoke-on-Trent are face to face?
66%, against 63% across England.