Brereton Surgery, Rugeley: patient reviews and CQC rating
Brereton Surgery is a GP practice in Rugeley with 5,810 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in May 2017. It has 2.7 full-time-equivalent qualified GPs, or 2,157 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Brereton Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 86%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 3rd of the 4 practices in Rugeley with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (91%). 116 patients answered the survey (response rate 25%).
| Survey question | Brereton Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 94% | 80% | 77% |
| Easy to contact by phone | 83% | 63% | 57% |
| Easy to contact via the website | 77% | 59% | 58% |
| Easy to contact via the NHS App | 86% | 61% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 98% | 76% | 73% |
| Wait for appointment about right | 89% | 75% | 69% |
| Listened to well | 98% | 87% | 87% |
| Treated with care and concern | 97% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 94% | 90% | 90% |
In the Friends and Family Test for July 2026, 99% of 165 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Brereton Surgery is Good, published in May 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,810 patients were registered at Brereton Surgery in September 2026, up 1.9% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 2,157 patients per GP, close to the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 1.6 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 4.3 |
| August 2024 | 2.7 | 4.6 |
| August 2025 | 2.7 | 3.8 |
| August 2026 | 2.7 | 3.8 |
From June 2026 to August 2026 the practice recorded 2,945 appointments a month, or 507 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Brereton Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 507 | 479 | 510 |
| Face to face | 84% | 66% | 63% |
| Same day as booked | 43% | 48% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.9% against 1.9%), chronic kidney disease (6.4% against 4.6%) and atrial fibrillation (2.9% against 2.2%). It has a lower share for osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 17.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.4 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.9% | 14.3% |
| High blood pressure | All ages | 17.2% | 15.2% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| COPD | All ages | 2.9% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.9% | 74.9% |
99% of the practice's patients live in the WS15 postcode district. 76% live in Cannock Chase, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| WS15 | 5,725 | 99% |
Brereton Surgery, Main Road, Brereton, Rugeley, WS15 1DU. Phone: 01889 575560.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sandy Lane Surgery | 1.3 km | 77% |
| Aelfgar Surgery | 2.0 km | 95% |
| Hillsprings Health and Wellbeing Centre | 2.7 km | 88% |
| Rawnsley Surgery | 5.3 km | 74% |
| Hednesford Medical Practice | 6.6 km | 81% |
- Aelfgar Surgery (95% overall experience good)
- Hazeldene House Surgery (74% overall experience good)
- Hillsprings Health and Wellbeing Centre (88% overall experience good)
- Sandy Lane Surgery (77% overall experience good)
How do patients rate Brereton Surgery?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of Brereton Surgery as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Brereton Surgery?
5,810 patients were registered in September 2026, up 1.9% on a year earlier.
What is Brereton Surgery's CQC rating?
Good overall, published in May 2017.
How many GPs does Brereton Surgery have?
2.7 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,157 patients per GP against 2,171 across England.
Are appointments at Brereton Surgery face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Brereton Surgery's phone number?
01889 575560.