Rawnsley Surgery, Cannock: patient reviews and CQC rating
Rawnsley Surgery is a GP practice in Cannock with 4,330 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 1.7 full-time-equivalent qualified GPs, or 2,537 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rawnsley Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 29%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 5 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 13th of the 13 practices in Cannock with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (70%). 101 patients answered the survey (response rate 25%).
| Survey question | Rawnsley Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 74% | 80% | 77% |
| Easy to contact by phone | 75% | 63% | 57% |
| Easy to contact via the website | 29% | 59% | 58% |
| Easy to contact via the NHS App | 56% | 61% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 81% | 76% | 73% |
| Wait for appointment about right | 58% | 75% | 69% |
| Listened to well | 74% | 87% | 87% |
| Treated with care and concern | 74% | 87% | 86% |
| Confidence and trust in the clinician | 84% | 92% | 93% |
| Needs met | 86% | 90% | 90% |
In the Friends and Family Test for July 2026, 96% of 26 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Rawnsley Surgery is Good, published in November 2018. All 5 key questions are rated Good. It held the same rating in the report before (October 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,330 patients were registered at Rawnsley Surgery in September 2026, down 1.2% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 2,537 patients per GP, more than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 1.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 1,747 appointments a month, or 403 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 44% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Rawnsley Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 403 | 479 | 510 |
| Face to face | 84% | 66% | 63% |
| Same day as booked | 44% | 48% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.4% against 0.8%), palliative or supportive care needs (0.9% against 0.6%) and high blood pressure (21.9% against 15.2%). The practice's patients live in areas with an average deprivation score of 16.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.9 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.9% | 15.2% |
| Depression | 18+ yrs | 14.2% | 14.3% |
| Diabetes | 17+ yrs | 9.7% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| COPD | All ages | 2.4% | 1.9% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Dementia | All ages | 1.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.2% | 74.9% |
Rawnsley Surgery, Rawnsley Road, Cannock, WS12 1JF. Phone: 01543 877842.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hednesford Medical Practice | 2.1 km | 81% |
| Hednesford Valley Health Centre | 2.1 km | 85% |
| Heath Hayes Health Centre | 2.3 km | 83% |
| Moss Street Surgery | 3.0 km | 80% |
| Chadsmoor Medical Practice | 3.6 km | 79% |
- Chadsmoor Medical Practice (79% overall experience good)
- GP Suite - Dr Rasib and Partners (84% overall experience good)
- Hednesford Medical Practice (81% overall experience good)
- Hednesford Valley Health Centre (85% overall experience good)
- Moss Street Surgery (80% overall experience good)
- The Colliery Practice (79% overall experience good)
How do patients rate Rawnsley Surgery?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Rawnsley Surgery as good, against 77% across England. 75% found it easy to get through by phone.
How many patients are registered at Rawnsley Surgery?
4,330 patients were registered in September 2026, down 1.2% on a year earlier.
What is Rawnsley Surgery's CQC rating?
Good overall, published in November 2018.
How many GPs does Rawnsley Surgery have?
1.7 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,537 patients per GP against 2,171 across England.
Are appointments at Rawnsley Surgery face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rawnsley Surgery's phone number?
01543 877842.