Chadsmoor Medical Practice, Cannock: patient reviews and CQC rating
Chadsmoor Medical Practice is a GP practice in Cannock with 4,958 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 2.4 full-time-equivalent qualified GPs, or 2,054 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Chadsmoor Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 73%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 47%, against 58% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 10th of the 13 practices in Cannock with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (70%). 101 patients answered the survey (response rate 18%).
| Survey question | Chadsmoor Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 73% | 63% | 57% |
| Easy to contact via the website | 47% | 59% | 58% |
| Easy to contact via the NHS App | 54% | 61% | 54% |
| Reception team helpful | 78% | 86% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 77% | 75% | 69% |
| Listened to well | 88% | 87% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 88% | 90% | 90% |
In the Friends and Family Test for July 2026, 93% of 94 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Chadsmoor Medical Practice is Good, published in December 2016. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,958 patients were registered at Chadsmoor Medical Practice in September 2026, up 0.9% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 2,054 patients per GP, close to the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 1.0 nurses and 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.7 | 2.6 |
| August 2024 | 0.7 | 1.8 |
| August 2025 | 0.7 | 0.7 |
| August 2026 | 2.4 | 4.3 |
From June 2026 to August 2026 the practice recorded 2,017 appointments a month, or 407 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 53% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
23% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Chadsmoor Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 407 | 479 | 510 |
| Face to face | 80% | 66% | 63% |
| Same day as booked | 53% | 48% | 45% |
| More than 28 days after booking | 12% | 3% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.8% against 1.9%) and depression (19.5% against 14.3%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 25.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.7 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.5% | 14.3% |
| High blood pressure | All ages | 15.3% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| COPD | All ages | 2.8% | 1.9% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.9% | 74.9% |
Chadsmoor Medical Practice, 45 Princess Street, Chadsmoor, Cannock, WS11 5JT. Phone: 01543 571650. Website: www.chadsmoormedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Moss Street Surgery | 0.9 km | 80% |
| Hednesford Medical Practice | 1.5 km | 81% |
| Hednesford Valley Health Centre | 1.5 km | 85% |
| Red Lion Surgery | 1.7 km | 85% |
| GP Suite - Dr Rasib and Partners | 1.7 km | 84% |
- GP Suite - Dr Rasib and Partners (84% overall experience good)
- Hednesford Medical Practice (81% overall experience good)
- Hednesford Valley Health Centre (85% overall experience good)
- Moss Street Surgery (80% overall experience good)
- Rawnsley Surgery (74% overall experience good)
- The Colliery Practice (79% overall experience good)
How do patients rate Chadsmoor Medical Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Chadsmoor Medical Practice as good, against 77% across England. 73% found it easy to get through by phone.
How many patients are registered at Chadsmoor Medical Practice?
4,958 patients were registered in September 2026, up 0.9% on a year earlier.
What is Chadsmoor Medical Practice's CQC rating?
Good overall, published in December 2016.
How many GPs does Chadsmoor Medical Practice have?
2.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,054 patients per GP against 2,171 across England.
Are appointments at Chadsmoor Medical Practice face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Chadsmoor Medical Practice's phone number?
01543 571650.