Hednesford Medical Practice, Cannock: patient reviews and CQC rating
Hednesford Medical Practice is a GP practice in Cannock with 7,052 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in November 2021. It has 1.9 full-time-equivalent qualified GPs, or 3,725 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hednesford Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 77%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 40%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 6th of the 13 practices in Cannock with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (68%). 101 patients answered the survey (response rate 25%).
| Survey question | Hednesford Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 81% | 80% | 77% |
| Easy to contact by phone | 56% | 63% | 57% |
| Easy to contact via the website | 40% | 59% | 58% |
| Easy to contact via the NHS App | 50% | 61% | 54% |
| Reception team helpful | 78% | 86% | 85% |
| Last contact good | 68% | 76% | 73% |
| Wait for appointment about right | 77% | 75% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 95 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Hednesford Medical Practice is Good, published in November 2021. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (March 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
7,052 patients were registered at Hednesford Medical Practice in September 2026, almost the same as a year earlier.
19% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 3,725 patients per GP, more than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 1.6 nurses and 0.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 3.1 |
| August 2024 | 1.3 | 3.2 |
| August 2025 | 1.3 | 3.2 |
| August 2026 | 1.9 | 2.7 |
From June 2026 to August 2026 the practice recorded 3,245 appointments a month, or 460 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Hednesford Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 460 | 479 | 510 |
| Face to face | 74% | 66% | 63% |
| Same day as booked | 43% | 48% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%) and COPD (3.1% against 1.9%). The practice's patients live in areas with an average deprivation score of 19.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.8 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.7% | 15.2% |
| Depression | 18+ yrs | 13.8% | 14.3% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| COPD | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.6% | 74.9% |
Hednesford Medical Practice, 41 Station Road, Hednesford, Cannock, WS12 4DH. Phone: 01543 220441. Website: www.hednesford-medical-practice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hednesford Valley Health Centre | 0.0 km | 85% |
| Moss Street Surgery | 1.2 km | 80% |
| Chadsmoor Medical Practice | 1.5 km | 79% |
| Rawnsley Surgery | 2.1 km | 74% |
| Heath Hayes Health Centre | 2.4 km | 83% |
- Chadsmoor Medical Practice (79% overall experience good)
- GP Suite - Dr Rasib and Partners (84% overall experience good)
- Hednesford Valley Health Centre (85% overall experience good)
- Moss Street Surgery (80% overall experience good)
- Rawnsley Surgery (74% overall experience good)
- The Colliery Practice (79% overall experience good)
How do patients rate Hednesford Medical Practice?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Hednesford Medical Practice as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at Hednesford Medical Practice?
7,052 patients were registered in September 2026, up 0.2% on a year earlier.
What is Hednesford Medical Practice's CQC rating?
Good overall, published in November 2021.
How many GPs does Hednesford Medical Practice have?
1.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,725 patients per GP against 2,171 across England.
Are appointments at Hednesford Medical Practice face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hednesford Medical Practice's phone number?
01543 220441.