Abbots Bromley Surgery, Rugeley: patient reviews and CQC rating
Abbots Bromley Surgery is a GP practice in Rugeley with 3,719 registered patients (September 2026). In the 2026 GP Patient Survey, 98% of its patients described their overall experience as good, above the England figure of 77% (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 2.8 full-time-equivalent qualified GPs, or 1,310 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Abbots Bromley Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 96%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 4 practices in Rugeley with 50 or more responses. 96% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (97%). 89 patients answered the survey (response rate 33%).
| Survey question | Abbots Bromley Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 98% | 80% | 77% |
| Easy to contact by phone | 96% | 63% | 57% |
| Easy to contact via the website | 87% | 59% | 58% |
| Easy to contact via the NHS App | 75% | 61% | 54% |
| Reception team helpful | 97% | 86% | 85% |
| Last contact good | 98% | 76% | 73% |
| Wait for appointment about right | 99% | 75% | 69% |
| Listened to well | 96% | 87% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 96% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 64 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Abbots Bromley Surgery is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,719 patients were registered at Abbots Bromley Surgery in September 2026, down 1.1% on a year earlier (England: down 1.1%).
32% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 1,310 patients per GP, fewer than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 2.2 nurses and 3.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 2.9 |
| August 2024 | 2.8 | 2.8 |
| August 2025 | 2.8 | 2.8 |
| August 2026 | 2.8 | 2.8 |
From June 2026 to August 2026 the practice recorded 2,023 appointments a month, or 544 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 44% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Abbots Bromley Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 544 | 479 | 510 |
| Face to face | 67% | 66% | 63% |
| Same day as booked | 44% | 48% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.4% against 1.1%), chronic kidney disease (8.7% against 4.6%) and atrial fibrillation (4.1% against 2.2%). It has a lower share for serious mental illness (0.4% against 1.0%) and depression (10.6% against 14.3%). The practice's patients live in areas with an average deprivation score of 10.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.6 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.9% | 15.2% |
| Depression | 18+ yrs | 10.6% | 14.3% |
| Chronic kidney disease | 18+ yrs | 8.7% | 4.6% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Cancer | All ages | 6.7% | 3.8% |
| Coronary heart disease | All ages | 4.6% | 3.0% |
| Atrial fibrillation | All ages | 4.1% | 2.2% |
| Heart failure | All ages | 2.4% | 1.1% |
| COPD | All ages | 2.1% | 1.9% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 84.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 83.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.3% | 74.9% |
Abbots Bromley Surgery, School House Lane, Abbots Bromley, Rugeley, WS15 3BT. Phone: 01283 840228. Website: www.abbotsbromleysurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Aelfgar Surgery | 7.3 km | 95% |
| Hillsprings Health and Wellbeing Centre | 7.4 km | 88% |
| Sandy Lane Surgery | 8.0 km | 77% |
| The Yoxall Practice | 8.3 km | 85% |
| Brereton Surgery | 8.6 km | 94% |
- All Saints Surgery (72% overall experience good)
- Alrewas Surgery (88% overall experience good)
- Balance Street Practice (93% overall experience good)
- Barton Family Practice (84% overall experience good)
- Bridge Surgery (85% overall experience good)
- Carlton Group Practice (51% overall experience good)
- Dove River Practice (85% overall experience good)
- Dr Law & Partners (87% overall experience good)
- Gordon Street Surgery (85% overall experience good)
- Mill View Surgery (84% overall experience good)
- Northgate Surgery (96% overall experience good)
- Peel Croft Surgery (85% overall experience good)
- Stapenhill Medical Centre (81% overall experience good)
- The Tutbury Practice (82% overall experience good)
- The Yoxall Practice (85% overall experience good)
- Trent Meadows Medical Practice (59% overall experience good)
- Winshill Medical Centre (82% overall experience good)
How do patients rate Abbots Bromley Surgery?
In the 2026 GP Patient Survey, 98% of patients described their overall experience of Abbots Bromley Surgery as good, above the England figure of 77%. 96% found it easy to get through by phone.
How many patients are registered at Abbots Bromley Surgery?
3,719 patients were registered in September 2026, down 1.1% on a year earlier.
What is Abbots Bromley Surgery's CQC rating?
Good overall, published in August 2017.
How many GPs does Abbots Bromley Surgery have?
2.8 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,310 patients per GP against 2,171 across England.
Are appointments at Abbots Bromley Surgery face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Abbots Bromley Surgery's phone number?
01283 840228.