Trent Meadows Medical Practice, Burton On Trent: patient reviews and CQC rating

Trent Meadows Medical Practice is a GP practice in Burton On Trent with 11,189 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77% (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in November 2019. It has 6.8 full-time-equivalent qualified GPs, or 1,636 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Trent Meadows Medical Practice

Its best result against England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Its weakest is the share who found it easy to get through to the practice by phone: 27%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.

On overall experience it is 13th of the 14 practices in Burton On Trent with 50 or more responses. 27% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (52%). 91 patients answered the survey (response rate 27%).

Survey questionTrent Meadows Medical PracticeStaffordshire and Stoke-on-TrentEngland
Overall experience good59%80%77%
Easy to contact by phone27%63%57%
Easy to contact via the website55%59%58%
Easy to contact via the NHS App45%61%54%
Reception team helpful68%86%85%
Last contact good58%76%73%
Wait for appointment about right57%75%69%
Listened to well81%87%87%
Treated with care and concern78%87%86%
Confidence and trust in the clinician92%92%93%
Needs met91%90%90%

In the Friends and Family Test for July 2026, 89% of 176 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Trent Meadows Medical Practice is Good, published in November 2019. All 5 key questions are rated Good. It held the same rating in the report before (February 2015).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

11,189 patients were registered at Trent Meadows Medical Practice in September 2026, up 3.7% on a year earlier (England: down 1.1%).

20% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 1,636 patients per GP, fewer than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 2.0 nurses and 4.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20233.55.2
August 20246.07.7
August 20255.97.6
August 20266.88.8

From June 2026 to August 2026 the practice recorded 5,660 appointments a month, or 506 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 50% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).

61% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.

MeasureTrent Meadows Medical PracticeStaffordshire and Stoke-on-TrentEngland
Appointments per 1,000 patients a month506479510
Face to face44%66%63%
Same day as booked50%48%45%
More than 28 days after booking8%3%5%
Did not attend4%4%4%

Compared with England, the practice has a higher share of patients on its registers for cancer (4.7% against 3.8%). It has a lower share for osteoporosis (0.3% against 1.2%), serious mental illness (0.5% against 1.0%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 10.9 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 84.2 years for women and 79.4 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages16.8%15.2%
Depression18+ yrs13.7%14.3%
Diabetes17+ yrs8.1%7.9%
Asthma6+ yrs7.7%6.6%
Chronic kidney disease18+ yrs5.2%4.6%
CancerAll ages4.7%3.8%
Coronary heart diseaseAll ages3.1%3.0%
Atrial fibrillationAll ages2.6%2.2%
COPDAll ages1.7%1.9%
Stroke and TIAAll ages1.7%1.9%
Rheumatoid arthritis16+ yrs1.2%0.8%
Heart failureAll ages1.0%1.1%
Epilepsy18+ yrs0.8%0.8%
Serious mental illnessAll ages0.5%1.0%
DementiaAll ages0.5%0.8%
Peripheral arterial diseaseAll ages0.5%0.6%
Palliative careAll ages0.5%0.6%
Learning disabilityAll ages0.4%0.6%
Osteoporosis50+ yrs0.3%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2578.9%72.9%
Breast cancer screening (women aged 53 to 70)2024/2581.0%72.2%
Cervical screening (women aged 25 to 49)2023/2473.8%67.5%
Cervical screening (women aged 50 to 64)2023/2481.3%74.9%

60% of the practice's patients live in the DE14 postcode district, and DE13 (39%). 99% live in East Staffordshire, the council area the practice is in.

Postcode districtRegistered patientsShare
DE146,66660%
DE134,31439%

Trent Meadows Medical Practice, Branston Primary Care Centre,, Main Street, Branston,, Burton On Trent, DE14 3EY. Phone: 01283 845555. Website: www.trentmeadowsmedicalpractice.co.uk.

Nearby practiceDistanceOverall experience good
All Saints Surgery2.1 km72%
Peel Croft Surgery3.0 km85%
Stapenhill Medical Centre3.3 km81%
Gordon Street Surgery3.3 km85%
Bridge Surgery3.6 km85%

How do patients rate Trent Meadows Medical Practice?

In the 2026 GP Patient Survey, 59% of patients described their overall experience of Trent Meadows Medical Practice as good, below the England figure of 77%. 27% found it easy to get through by phone.

How many patients are registered at Trent Meadows Medical Practice?

11,189 patients were registered in September 2026, up 3.7% on a year earlier.

What is Trent Meadows Medical Practice's CQC rating?

Good overall, published in November 2019.

How many GPs does Trent Meadows Medical Practice have?

6.8 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,636 patients per GP against 2,171 across England.

Are appointments at Trent Meadows Medical Practice face to face?

44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Trent Meadows Medical Practice's phone number?

01283 845555.

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<a href="https://localgps.co.uk/burton-on-trent/trent-meadows-medical-practice">https://localgps.co.uk/burton-on-trent/trent-meadows-medical-practice</a>