The Yoxall Practice, Burton On Trent: patient reviews and CQC rating
The Yoxall Practice is a GP practice in Burton On Trent with 4,751 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 1.6 full-time-equivalent qualified GPs, or 2,894 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Yoxall Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 86%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice through its website: 60%, against 58% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 3rd of the 14 practices in Burton On Trent with 50 or more responses. 86% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (84%). 102 patients answered the survey (response rate 32%).
| Survey question | The Yoxall Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 85% | 80% | 77% |
| Easy to contact by phone | 86% | 63% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 81% | 61% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 75% | 75% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 98% | 90% | 90% |
In the Friends and Family Test for July 2026, 92% of 125 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Yoxall Practice is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,751 patients were registered at The Yoxall Practice in September 2026, up 2.5% on a year earlier (England: down 1.1%).
32% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 2,894 patients per GP, more than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 1.2 nurses and 4.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 2.9 |
| August 2024 | 2.6 | 2.6 |
| August 2025 | 2.6 | 2.6 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 1,927 appointments a month, or 406 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 32% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Yoxall Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 406 | 479 | 510 |
| Face to face | 86% | 66% | 63% |
| Same day as booked | 32% | 48% | 45% |
| More than 28 days after booking | 9% | 3% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.6% against 1.1%), atrial fibrillation (4.4% against 2.2%) and palliative or supportive care needs (1.1% against 0.6%). It has a lower share for serious mental illness (0.4% against 1.0%) and depression (8.8% against 14.3%). The practice's patients live in areas with an average deprivation score of 10.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.8% | 15.2% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Depression | 18+ yrs | 8.8% | 14.3% |
| Cancer | All ages | 6.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Atrial fibrillation | All ages | 4.4% | 2.2% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Heart failure | All ages | 2.6% | 1.1% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Palliative care | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 85.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
The Yoxall Practice, Yoxall Health Centre, Savey Lane, Yoxall, Burton On Trent, DE13 8PD. Phone: 01543 472202.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Barton Family Practice | 4.6 km | 84% |
| Alrewas Surgery | 5.0 km | 88% |
| Abbots Bromley Surgery | 8.3 km | 98% |
| Trent Meadows Medical Practice | 8.3 km | 59% |
| The Langton Medical Group | 8.5 km | 70% |
- Abbots Bromley Surgery (98% overall experience good)
- All Saints Surgery (72% overall experience good)
- Alrewas Surgery (88% overall experience good)
- Balance Street Practice (93% overall experience good)
- Barton Family Practice (84% overall experience good)
- Bridge Surgery (85% overall experience good)
- Carlton Group Practice (51% overall experience good)
- Dove River Practice (85% overall experience good)
- Dr Law & Partners (87% overall experience good)
- Gordon Street Surgery (85% overall experience good)
- Mill View Surgery (84% overall experience good)
- Northgate Surgery (96% overall experience good)
- Peel Croft Surgery (85% overall experience good)
- Stapenhill Medical Centre (81% overall experience good)
- The Tutbury Practice (82% overall experience good)
- Trent Meadows Medical Practice (59% overall experience good)
- Winshill Medical Centre (82% overall experience good)
How do patients rate The Yoxall Practice?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of The Yoxall Practice as good, above the England figure of 77%. 86% found it easy to get through by phone.
How many patients are registered at The Yoxall Practice?
4,751 patients were registered in September 2026, up 2.5% on a year earlier.
What is The Yoxall Practice's CQC rating?
Good overall, published in August 2017.
How many GPs does The Yoxall Practice have?
1.6 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,894 patients per GP against 2,171 across England.
Are appointments at The Yoxall Practice face to face?
86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Yoxall Practice's phone number?
01543 472202.