The Langton Medical Group, Lichfield: patient reviews and CQC rating
The Langton Medical Group is a GP practice in Lichfield with 13,703 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in April 2024. It has 4.5 full-time-equivalent qualified GPs, or 3,027 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Langton Medical Group
Its best result against England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 28%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
46% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (75%). 107 patients answered the survey (response rate 32%).
| Survey question | The Langton Medical Group | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 70% | 80% | 77% |
| Easy to contact by phone | 46% | 63% | 57% |
| Easy to contact via the website | 28% | 59% | 58% |
| Easy to contact via the NHS App | 43% | 61% | 54% |
| Reception team helpful | 72% | 86% | 85% |
| Last contact good | 59% | 76% | 73% |
| Wait for appointment about right | 71% | 75% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 96% of 452 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Langton Medical Group is Good, published in April 2024. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (February 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
13,703 patients were registered at The Langton Medical Group in September 2026, up 2.0% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 3,027 patients per GP, more than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 4.9 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 4.6 |
| August 2024 | 3.0 | 4.7 |
| August 2025 | 3.6 | 5.7 |
| August 2026 | 4.5 | 6.4 |
From June 2026 to August 2026 the practice recorded 5,197 appointments a month, or 379 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 29% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | The Langton Medical Group | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 379 | 479 | 510 |
| Face to face | 76% | 66% | 63% |
| Same day as booked | 29% | 48% | 45% |
| More than 28 days after booking | 5% | 3% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.9% against 0.6%), heart failure (1.7% against 1.1%) and dementia (1.2% against 0.8%). It has a lower share for serious mental illness (0.8% against 1.0%). The practice's patients live in areas with an average deprivation score of 13.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 80.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% |
| Depression | 18+ yrs | 16.6% | 14.3% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 1.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Palliative care | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.8% | 74.9% |
The Langton Medical Group, Langton Grange Medical Centre, Lichfield, WS13 7FA. Phone: 01543 440819. Website: www.langtonmedicalgroup.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Westgate Practice | 1.8 km | 72% |
| Darwin Medical Practice | 4.9 km | 82% |
| Salters Meadow Health Centre | 6.6 km | 79% |
| Alrewas Surgery | 7.4 km | 88% |
| Brereton Surgery | 8.1 km | 94% |
- The Westgate Practice (72% overall experience good)
How do patients rate The Langton Medical Group?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of The Langton Medical Group as good, against 77% across England. 46% found it easy to get through by phone.
How many patients are registered at The Langton Medical Group?
13,703 patients were registered in September 2026, up 2.0% on a year earlier.
What is The Langton Medical Group's CQC rating?
Good overall, published in April 2024.
How many GPs does The Langton Medical Group have?
4.5 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 3,027 patients per GP against 2,171 across England.
Are appointments at The Langton Medical Group face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Langton Medical Group's phone number?
01543 440819.