Lichfield PCN: primary care network practices and patient survey
Lichfield PCN is a primary care network of 2 GP practices with 44,831 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England. Its practices have 2,003 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Lichfield PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at The Langton Medical Group to 72% at The Westgate Practice, with a median of 71% (England: 77%). None differs from England by more than the survey's margin of error. The Langton Medical Group has the highest share finding it easy to get through by phone (46%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Westgate Practice | 31,128 | 72% | 43% | Good | 1,743 |
| The Langton Medical Group | 13,703 | 70% | 46% | Good | 3,027 |
Results for the network as a whole, from 221 responses, against Staffordshire and Stoke-on-Trent and England.
| Survey question | Lichfield PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 72% | 80% | 77% |
| Easy to contact by phone | 44% | 63% | 57% |
| Easy to contact via the website | 63% | 59% | 58% |
| Easy to contact via the NHS App | 59% | 61% | 54% |
| Reception team helpful | 77% | 86% | 85% |
| Last contact good | 66% | 76% | 73% |
| Wait for appointment about right | 70% | 75% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 88% | 90% | 90% |
There are 2,003 registered patients per full-time-equivalent qualified GP in Lichfield PCN, close to England's 2,171 and Staffordshire and Stoke-on-Trent's 2,252. Practices recorded 414 appointments a month per 1,000 patients (England: 510), 65% of them face to face. 31% of appointments took place on the day they were booked (England: 45%).
25% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.5% over the year (England: shrank 1.1%).
| Measure | Lichfield PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Patients per qualified GP | 2,003 | 2,252 | 2,171 |
| Appointments per 1,000 patients a month | 414 | 479 | 510 |
| Face-to-face appointments | 65% | 66% | 63% |
| Same day as booked | 31% | 48% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 25% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Lichfield PCN is palliative care (1.0% against 0.6%), and the furthest below is learning disability (0.4% against 0.6%).
| Condition register | Age group | Lichfield PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.9% | 15.2% | 7,527 |
| Depression | 18+ yrs | 12.4% | 14.3% | 4,488 |
| Diabetes | 17+ yrs | 7.2% | 7.9% | 2,642 |
| Asthma | 6+ yrs | 6.8% | 6.6% | 2,852 |
| Cancer | All ages | 5.3% | 3.8% | 2,343 |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% | 1,696 |
| Coronary heart disease | All ages | 3.4% | 3.0% | 1,521 |
| Atrial fibrillation | All ages | 3.3% | 2.2% | 1,478 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 964 |
| COPD | All ages | 1.6% | 1.9% | 727 |
| Heart failure | All ages | 1.4% | 1.1% | 601 |
| Dementia | All ages | 1.1% | 0.8% | 499 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 211 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 381 |
| Palliative care | All ages | 1.0% | 0.6% | 454 |
| Serious mental illness | All ages | 0.8% | 1.0% | 369 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 283 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 182 |
| Learning disability | All ages | 0.4% | 0.6% | 171 |
- Burntwood PCN (2 practices)
- East Staffordshire PCN (18 practices)
- Moorlands & Rural PCN (7 practices)
- Newcastle Central PCN (6 practices)
- Newcastle North PCN Limited (5 practices)
- Rugeley & Great Haywood PCN (5 practices)
- South Stoke Central PCN (5 practices)
- South Stoke West PCN (6 practices)
Which practices are in Lichfield PCN?
The Langton Medical Group and The Westgate Practice.
How do patients rate Lichfield PCN?
72% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Lichfield PCN cover?
44,831 registered patients across 2 practices in September 2026.
How many patients per GP does Lichfield PCN have?
2,003 per full-time-equivalent qualified GP, against 2,171 across England.