Newcastle Central PCN: primary care network practices and patient survey
Newcastle Central PCN is a primary care network of 6 GP practices with 41,689 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,015 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Newcastle Central PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Milehouse Medical Practice to 92% at Miller Street Surgery, with a median of 83% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Wolstanton Medical Centre has the highest share finding it easy to get through by phone (81%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Miller Street Surgery | 5,817 | 92% | 79% | Good | 1,558 |
| Higherland Surgery | 4,922 | 88% | 77% | Good | 1,538 |
| Wolstanton Medical Centre | 10,973 | 87% | 81% | Outstanding | 1,533 |
| Lyme Valley Medical Centre | 7,928 | 80% | 78% | Good | 4,795 |
| The Village Surgery | 8,205 | 71% | 62% | Good | 2,916 |
| Milehouse Medical Practice | 3,844 | 68% | 71% | Good | 1,802 |
Results for the network as a whole, from 604 responses, against Staffordshire and Stoke-on-Trent and England.
| Survey question | Newcastle Central PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 82% | 80% | 77% |
| Easy to contact by phone | 75% | 63% | 57% |
| Easy to contact via the website | 65% | 59% | 58% |
| Easy to contact via the NHS App | 76% | 61% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 83% | 76% | 73% |
| Wait for appointment about right | 83% | 75% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
There are 2,015 registered patients per full-time-equivalent qualified GP in Newcastle Central PCN, close to England's 2,171 and Staffordshire and Stoke-on-Trent's 2,252. Practices recorded 456 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.8% over the year (England: shrank 1.1%).
| Measure | Newcastle Central PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Patients per qualified GP | 2,015 | 2,252 | 2,171 |
| Appointments per 1,000 patients a month | 456 | 479 | 510 |
| Face-to-face appointments | 66% | 66% | 63% |
| Same day as booked | 52% | 48% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 21% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Newcastle Central PCN is palliative care (0.9% against 0.6%), and the furthest below is osteoporosis (0.8% against 1.2%).
| Condition register | Age group | Newcastle Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.2% | 15.2% | 7,501 |
| Depression | 18+ yrs | 17.2% | 14.3% | 5,761 |
| Diabetes | 17+ yrs | 8.8% | 7.9% | 3,005 |
| Asthma | 6+ yrs | 7.0% | 6.6% | 2,712 |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% | 1,687 |
| Cancer | All ages | 4.1% | 3.8% | 1,696 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,440 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 1,111 |
| COPD | All ages | 2.6% | 1.9% | 1,054 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 902 |
| Heart failure | All ages | 1.3% | 1.1% | 542 |
| Dementia | All ages | 1.1% | 0.8% | 432 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 347 |
| Serious mental illness | All ages | 1.0% | 1.0% | 402 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 299 |
| Palliative care | All ages | 0.9% | 0.6% | 354 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 127 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 310 |
| Learning disability | All ages | 0.6% | 0.6% | 261 |
- About Better Care (ABC) PCN (5 practices)
- East Staffordshire PCN (18 practices)
- Lichfield PCN (2 practices)
- Moorlands & Rural PCN (7 practices)
- Newcastle North PCN Limited (5 practices)
- Newcastle South PCN (5 practices)
- Rugeley & Great Haywood PCN (5 practices)
- South Stoke Central PCN (5 practices)
Which practices are in Newcastle Central PCN?
Higherland Surgery, Lyme Valley Medical Centre, Milehouse Medical Practice, Miller Street Surgery, The Village Surgery and Wolstanton Medical Centre.
How do patients rate Newcastle Central PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Newcastle Central PCN cover?
41,689 registered patients across 6 practices in September 2026.
How many patients per GP does Newcastle Central PCN have?
2,015 per full-time-equivalent qualified GP, against 2,171 across England.