East Staffordshire PCN: primary care network practices and patient survey
East Staffordshire PCN is a primary care network of 18 GP practices with 154,619 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,982 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 18 practices in East Staffordshire PCN with survey results, the share of patients describing their overall experience as good ranges from 51% at Carlton Group Practice to 98% at Abbots Bromley Surgery, with a median of 85% (England: 77%). 7 are above England and 2 below by more than the survey's margin of error. Abbots Bromley Surgery has the highest share finding it easy to get through by phone (96%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Abbots Bromley Surgery | 3,719 | 98% | 96% | Good | 1,310 |
| Northgate Surgery | 7,415 | 96% | 80% | Good | 2,347 |
| Balance Street Practice | 14,174 | 93% | 76% | Good | 1,470 |
| Alrewas Surgery | 7,846 | 88% | 68% | Good | 2,452 |
| Dr Law & Partners | 12,428 | 87% | 57% | Good | 1,885 |
| The Yoxall Practice | 4,751 | 85% | 86% | Good | 2,894 |
| Peel Croft Surgery | 3,810 | 85% | 92% | Outstanding | 2,117 |
| Bridge Surgery | 9,626 | 85% | 60% | Good | 1,880 |
| Gordon Street Surgery | 10,716 | 85% | 68% | – | 7,728 |
| Dove River Practice | 9,245 | 85% | 52% | Good | 1,541 |
| Barton Family Practice | 7,223 | 84% | 72% | Good | 2,741 |
| Mill View Surgery | 1,929 | 84% | 91% | – | 1,682 |
| The Tutbury Practice | 8,442 | 82% | 51% | Good | 1,456 |
| Winshill Medical Centre | 5,673 | 82% | 77% | Good | 2,579 |
| Stapenhill Medical Centre | 8,935 | 81% | 68% | Good | 1,441 |
| All Saints Surgery | 10,946 | 72% | 46% | Good | 3,801 |
| Trent Meadows Medical Practice | 11,189 | 59% | 27% | Good | 1,636 |
| Carlton Group Practice | 16,552 | 51% | 36% | Good | 1,851 |
Results for the network as a whole, from 1,761 responses, against Staffordshire and Stoke-on-Trent and England.
| Survey question | East Staffordshire PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 80% | 80% | 77% |
| Easy to contact by phone | 61% | 63% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 63% | 61% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 75% | 75% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 92% | 90% | 90% |
There are 1,982 registered patients per full-time-equivalent qualified GP in East Staffordshire PCN, close to England's 2,171 and Staffordshire and Stoke-on-Trent's 2,252. Practices recorded 465 appointments a month per 1,000 patients (England: 510), 59% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.4% over the year (England: shrank 1.1%).
| Measure | East Staffordshire PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Patients per qualified GP | 1,982 | 2,252 | 2,171 |
| Appointments per 1,000 patients a month | 465 | 479 | 510 |
| Face-to-face appointments | 59% | 66% | 63% |
| Same day as booked | 46% | 48% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 20% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in East Staffordshire PCN is palliative care (0.9% against 0.6%), and the furthest below is serious mental illness (0.7% against 1.0%).
| Condition register | Age group | East Staffordshire PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.9% | 15.2% | 24,710 |
| Depression | 18+ yrs | 13.2% | 14.3% | 16,233 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 10,403 |
| Asthma | 6+ yrs | 6.7% | 6.6% | 9,810 |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% | 6,767 |
| Cancer | All ages | 4.1% | 3.8% | 6,412 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 4,793 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 4,007 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 2,818 |
| COPD | All ages | 1.7% | 1.9% | 2,596 |
| Heart failure | All ages | 1.4% | 1.1% | 2,176 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 663 |
| Palliative care | All ages | 0.9% | 0.6% | 1,381 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 1,129 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 1,072 |
| Dementia | All ages | 0.8% | 0.8% | 1,245 |
| Serious mental illness | All ages | 0.7% | 1.0% | 1,059 |
| Learning disability | All ages | 0.6% | 0.6% | 950 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 750 |
- Burntwood PCN (2 practices)
- Lichfield PCN (2 practices)
- Moorlands & Rural PCN (7 practices)
- Newcastle Central PCN (6 practices)
- Newcastle North PCN Limited (5 practices)
- Rugeley & Great Haywood PCN (5 practices)
- South Stoke Central PCN (5 practices)
- South Stoke West PCN (6 practices)
Which practices are in East Staffordshire PCN?
Abbots Bromley Surgery, All Saints Surgery, Alrewas Surgery, Balance Street Practice, Barton Family Practice, Bridge Surgery, Carlton Group Practice, Dove River Practice, Dr Law & Partners, Gordon Street Surgery, Mill View Surgery, Northgate Surgery, Peel Croft Surgery, Stapenhill Medical Centre, The Tutbury Practice, The Yoxall Practice, Trent Meadows Medical Practice and Winshill Medical Centre.
How do patients rate East Staffordshire PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does East Staffordshire PCN cover?
154,619 registered patients across 18 practices in September 2026.
How many patients per GP does East Staffordshire PCN have?
1,982 per full-time-equivalent qualified GP, against 2,171 across England.