South Stoke Central PCN: primary care network practices and patient survey
South Stoke Central PCN is a primary care network of 5 GP practices with 49,314 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,056 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in South Stoke Central PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Glebedale Medical Practice to 90% at Belgrave Medical Centre, with a median of 88% (England: 77%). 4 are above England and 1 below by more than the survey's margin of error. Longton Hall Surgery has the highest share finding it easy to get through by phone (89%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Belgrave Medical Centre | 14,552 | 90% | 61% | Good | 2,749 |
| Longton Hall Surgery | 9,511 | 88% | 89% | Good | 2,644 |
| Mayfield Surgery | 9,251 | 88% | 67% | Good | 1,571 |
| Dunrobin Street Medical Centre | 5,233 | 86% | 83% | Good | 1,454 |
| Glebedale Medical Practice | 10,767 | 68% | 61% | Good | 1,919 |
Results for the network as a whole, from 517 responses, against Staffordshire and Stoke-on-Trent and England.
| Survey question | South Stoke Central PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 84% | 80% | 77% |
| Easy to contact by phone | 69% | 63% | 57% |
| Easy to contact via the website | 61% | 59% | 58% |
| Easy to contact via the NHS App | 60% | 61% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 81% | 75% | 69% |
| Listened to well | 90% | 87% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 92% | 90% | 90% |
There are 2,056 registered patients per full-time-equivalent qualified GP in South Stoke Central PCN, close to England's 2,171 and Staffordshire and Stoke-on-Trent's 2,252. Practices recorded 561 appointments a month per 1,000 patients (England: 510), 58% of them face to face. 62% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | South Stoke Central PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Patients per qualified GP | 2,056 | 2,252 | 2,171 |
| Appointments per 1,000 patients a month | 561 | 479 | 510 |
| Face-to-face appointments | 58% | 66% | 63% |
| Same day as booked | 62% | 48% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 21% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in South Stoke Central PCN is epilepsy (1.3% against 0.8%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | South Stoke Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 20.5% | 14.3% | 8,091 |
| High blood pressure | All ages | 20.3% | 15.2% | 10,032 |
| Diabetes | 17+ yrs | 10.8% | 7.9% | 4,336 |
| Asthma | 6+ yrs | 7.7% | 6.6% | 3,587 |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% | 2,405 |
| Cancer | All ages | 4.4% | 3.8% | 2,166 |
| Coronary heart disease | All ages | 3.7% | 3.0% | 1,834 |
| COPD | All ages | 3.1% | 1.9% | 1,515 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 1,348 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 1,104 |
| Heart failure | All ages | 1.6% | 1.1% | 788 |
| Epilepsy | 18+ yrs | 1.3% | 0.8% | 512 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 431 |
| Dementia | All ages | 1.0% | 0.8% | 508 |
| Palliative care | All ages | 0.9% | 0.6% | 431 |
| Serious mental illness | All ages | 0.8% | 1.0% | 409 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 388 |
| Learning disability | All ages | 0.7% | 0.6% | 350 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 140 |
- About Better Care (ABC) PCN (5 practices)
- Hanley, Bucknall & Bentilee PCN (4 practices)
- Hipc (Holistic Patient Centred Care) PCN (4 practices)
- Meir PCN (6 practices)
- Shelton & Hanley PCN (3 practices)
- South Stoke West PCN (6 practices)
- Whitfield PCN (4 practices)
Which practices are in South Stoke Central PCN?
Belgrave Medical Centre, Dunrobin Street Medical Centre, Glebedale Medical Practice, Longton Hall Surgery and Mayfield Surgery.
How do patients rate South Stoke Central PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does South Stoke Central PCN cover?
49,314 registered patients across 5 practices in September 2026.
How many patients per GP does South Stoke Central PCN have?
2,056 per full-time-equivalent qualified GP, against 2,171 across England.