Burntwood PCN: primary care network practices and patient survey
Burntwood PCN is a primary care network of 2 GP practices with 35,892 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England. Its practices have 2,131 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Burntwood PCN with survey results, the share of patients describing their overall experience as good ranges from 79% at Salters Meadow Health Centre to 82% at Darwin Medical Practice, with a median of 81% (England: 77%). None differs from England by more than the survey's margin of error. Salters Meadow Health Centre has the highest share finding it easy to get through by phone (64%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Darwin Medical Practice | 24,523 | 82% | 53% | Good | 2,050 |
| Salters Meadow Health Centre | 11,369 | 79% | 64% | Good | 2,330 |
Results for the network as a whole, from 236 responses, against Staffordshire and Stoke-on-Trent and England.
| Survey question | Burntwood PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 81% | 80% | 77% |
| Easy to contact by phone | 57% | 63% | 57% |
| Easy to contact via the website | 62% | 59% | 58% |
| Easy to contact via the NHS App | 63% | 61% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 80% | 76% | 73% |
| Wait for appointment about right | 56% | 75% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 87% | 90% | 90% |
There are 2,131 registered patients per full-time-equivalent qualified GP in Burntwood PCN, close to England's 2,171 and Staffordshire and Stoke-on-Trent's 2,252. Practices recorded 481 appointments a month per 1,000 patients (England: 510), 78% of them face to face. 36% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.7% over the year (England: shrank 1.1%).
| Measure | Burntwood PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Patients per qualified GP | 2,131 | 2,252 | 2,171 |
| Appointments per 1,000 patients a month | 481 | 479 | 510 |
| Face-to-face appointments | 78% | 66% | 63% |
| Same day as booked | 36% | 48% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 24% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Burntwood PCN is chronic kidney disease (6.9% against 4.6%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | Burntwood PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.3% | 15.2% | 6,854 |
| Depression | 18+ yrs | 18.8% | 14.3% | 5,433 |
| Diabetes | 17+ yrs | 9.1% | 7.9% | 2,661 |
| Asthma | 6+ yrs | 8.0% | 6.6% | 2,689 |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% | 1,977 |
| Cancer | All ages | 4.5% | 3.8% | 1,613 |
| Coronary heart disease | All ages | 4.1% | 3.0% | 1,459 |
| Atrial fibrillation | All ages | 3.3% | 2.2% | 1,165 |
| COPD | All ages | 2.4% | 1.9% | 866 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 776 |
| Heart failure | All ages | 1.4% | 1.1% | 484 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 307 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 310 |
| Dementia | All ages | 1.0% | 0.8% | 352 |
| Serious mental illness | All ages | 0.9% | 1.0% | 318 |
| Palliative care | All ages | 0.7% | 0.6% | 257 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 243 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 104 |
| Learning disability | All ages | 0.5% | 0.6% | 171 |
- East Staffordshire PCN (18 practices)
- Lichfield PCN (2 practices)
- Moorlands & Rural PCN (7 practices)
- Newcastle Central PCN (6 practices)
- Newcastle North PCN Limited (5 practices)
- Rugeley & Great Haywood PCN (5 practices)
- South Stoke Central PCN (5 practices)
- South Stoke West PCN (6 practices)
Which practices are in Burntwood PCN?
Darwin Medical Practice and Salters Meadow Health Centre.
How do patients rate Burntwood PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Burntwood PCN cover?
35,892 registered patients across 2 practices in September 2026.
How many patients per GP does Burntwood PCN have?
2,131 per full-time-equivalent qualified GP, against 2,171 across England.