Darwin Medical Practice, Burntwood: patient reviews and CQC rating
Darwin Medical Practice is a GP practice in Burntwood with 24,523 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 12.0 full-time-equivalent qualified GPs, or 2,050 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Darwin Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 64%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 61%, against 69% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
53% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (87%). 111 patients answered the survey (response rate 27%).
| Survey question | Darwin Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 82% | 80% | 77% |
| Easy to contact by phone | 53% | 63% | 57% |
| Easy to contact via the website | 66% | 59% | 58% |
| Easy to contact via the NHS App | 64% | 61% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 81% | 76% | 73% |
| Wait for appointment about right | 61% | 75% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 86% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 1,054 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Darwin Medical Practice is Good, published in March 2019. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
24,523 patients were registered at Darwin Medical Practice in September 2026, up 1.8% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 12.0 full-time-equivalent qualified GPs, there are 2,050 patients per GP, close to the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 10.1 nurses and 7.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.3 | 17.6 |
| August 2024 | 11.6 | 19.1 |
| August 2025 | 11.9 | 18.6 |
| August 2026 | 12.0 | 20.4 |
From June 2026 to August 2026 the practice recorded 11,346 appointments a month, or 463 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 29% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Darwin Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 463 | 479 | 510 |
| Face to face | 70% | 66% | 63% |
| Same day as booked | 29% | 48% | 45% |
| More than 28 days after booking | 15% | 3% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.9% against 0.6%), chronic kidney disease (7.3% against 4.6%) and depression (21.1% against 14.3%). It has a lower share for osteoporosis (0.6% against 1.2%). The practice's patients live in areas with an average deprivation score of 14.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.5 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.1% | 14.3% |
| High blood pressure | All ages | 18.1% | 15.2% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Palliative care | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
Darwin Medical Practice, Greenwood Health Centre, Lichfield Road, Burntwood, WS7 0AQ. Phone: 01543 682654. Website: www.darwinmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Salters Meadow Health Centre | 2.2 km | 79% |
| Parkside Medical Practice | 3.7 km | 87% |
| Holland Park Surgery | 3.7 km | 80% |
| New Road Medical Centre | 3.9 km | 89% |
| Norton Canes Health Centre | 4.6 km | 91% |
- Salters Meadow Health Centre (79% overall experience good)
How do patients rate Darwin Medical Practice?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Darwin Medical Practice as good, against 77% across England. 53% found it easy to get through by phone.
How many patients are registered at Darwin Medical Practice?
24,523 patients were registered in September 2026, up 1.8% on a year earlier.
What is Darwin Medical Practice's CQC rating?
Good overall, published in March 2019.
How many GPs does Darwin Medical Practice have?
12.0 full-time-equivalent qualified GPs (16 qualified GPs by headcount), which is 2,050 patients per GP against 2,171 across England.
Are appointments at Darwin Medical Practice face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Darwin Medical Practice's phone number?
01543 682654.