All Saints Surgery, Burton-on-trent: patient reviews and CQC rating
All Saints Surgery is a GP practice in Burton-on-trent with 10,946 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in May 2021. It has 2.9 full-time-equivalent qualified GPs, or 3,801 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about All Saints Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 67%, above the England figure of 54%. Its weakest is the share who found it easy to get through to the practice by phone: 46%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 5 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 12th of the 14 practices in Burton On Trent with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (73%). 94 patients answered the survey (response rate 11%).
| Survey question | All Saints Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 72% | 80% | 77% |
| Easy to contact by phone | 46% | 63% | 57% |
| Easy to contact via the website | 56% | 59% | 58% |
| Easy to contact via the NHS App | 67% | 61% | 54% |
| Reception team helpful | 77% | 86% | 85% |
| Last contact good | 71% | 76% | 73% |
| Wait for appointment about right | 67% | 75% | 69% |
| Listened to well | 79% | 87% | 87% |
| Treated with care and concern | 76% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 80% | 90% | 90% |
In the Friends and Family Test for July 2026, 91% of 160 responses rated the practice good or very good (England: 92%).
CQC's overall rating for All Saints Surgery is Good, published in May 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (September 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,946 patients were registered at All Saints Surgery in September 2026, up 1.0% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 3,801 patients per GP, more than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 1.3 nurses and 4.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 3.2 |
| August 2024 | 2.9 | 2.9 |
| August 2025 | 2.9 | 2.9 |
| August 2026 | 2.9 | 2.9 |
From June 2026 to August 2026 the practice recorded 2,756 appointments a month, or 252 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 31% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 17% of booked patients did not attend.
| Measure | All Saints Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 252 | 479 | 510 |
| Face to face | 72% | 66% | 63% |
| Same day as booked | 31% | 48% | 45% |
| More than 28 days after booking | 16% | 3% | 5% |
| Did not attend | 17% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (0.8% against 0.6%). It has a lower share for osteoporosis (0.4% against 1.2%), atrial fibrillation (0.9% against 2.2%) and cancer (1.5% against 3.8%). The practice's patients live in areas with an average deprivation score of 29.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.5 years for women and 75.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.0% | 14.3% |
| High blood pressure | All ages | 10.1% | 15.2% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 4.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Cancer | All ages | 1.5% | 3.8% |
| COPD | All ages | 1.0% | 1.9% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Learning disability | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Heart failure | All ages | 0.7% | 1.1% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 45.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 50.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 40.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 50.0% | 74.9% |
All Saints Surgery, 95 South Broadway Street, Burton-on-trent, DE14 3NA. Phone: 01283 510768. Website: www.allsaintssurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Peel Croft Surgery | 1.0 km | 85% |
| Bridge Surgery | 1.6 km | 85% |
| Stapenhill Medical Centre | 1.6 km | 81% |
| Gordon Street Surgery | 2.0 km | 85% |
| Trent Meadows Medical Practice | 2.1 km | 59% |
- Abbots Bromley Surgery (98% overall experience good)
- Alrewas Surgery (88% overall experience good)
- Balance Street Practice (93% overall experience good)
- Barton Family Practice (84% overall experience good)
- Bridge Surgery (85% overall experience good)
- Carlton Group Practice (51% overall experience good)
- Dove River Practice (85% overall experience good)
- Dr Law & Partners (87% overall experience good)
- Gordon Street Surgery (85% overall experience good)
- Mill View Surgery (84% overall experience good)
- Northgate Surgery (96% overall experience good)
- Peel Croft Surgery (85% overall experience good)
- Stapenhill Medical Centre (81% overall experience good)
- The Tutbury Practice (82% overall experience good)
- The Yoxall Practice (85% overall experience good)
- Trent Meadows Medical Practice (59% overall experience good)
- Winshill Medical Centre (82% overall experience good)
How do patients rate All Saints Surgery?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of All Saints Surgery as good, against 77% across England. 46% found it easy to get through by phone.
How many patients are registered at All Saints Surgery?
10,946 patients were registered in September 2026, up 1.0% on a year earlier.
What is All Saints Surgery's CQC rating?
Good overall, published in May 2021.
How many GPs does All Saints Surgery have?
2.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,801 patients per GP against 2,171 across England.
Are appointments at All Saints Surgery face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is All Saints Surgery's phone number?
01283 510768.