Dr Law & Partners, Burton-on-Trent: patient reviews and CQC rating
Dr Law & Partners is a GP practice in Burton-on-Trent with 12,428 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 6.6 full-time-equivalent qualified GPs, or 1,885 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Law & Partners
Its best result against England is the share who found it easy to contact the practice using the NHS App: 67%, against 54% across England. Its result closest to England is the share who found it easy to get through to the practice by phone: 57%, against 57% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 2nd of the 14 practices in Burton On Trent with 50 or more responses. 57% found it easy to get through by phone (England: 57%). The overall experience result is 19 points higher than in 2025 (68%). 97 patients answered the survey (response rate 22%).
| Survey question | Dr Law & Partners | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 87% | 80% | 77% |
| Easy to contact by phone | 57% | 63% | 57% |
| Easy to contact via the website | 69% | 59% | 58% |
| Easy to contact via the NHS App | 67% | 61% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 73% | 76% | 73% |
| Wait for appointment about right | 81% | 75% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 96% of 23 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Law & Partners is Good, published in December 2018. All 5 key questions are rated Good. It held the same rating in the report before (January 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,428 patients were registered at Dr Law & Partners in September 2026, almost the same as a year earlier.
20% of its patients are aged 65 or over, against 19% across England. With 6.6 full-time-equivalent qualified GPs, there are 1,885 patients per GP, fewer than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 5.4 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.7 | 6.8 |
| August 2024 | 6.4 | 8.5 |
| August 2025 | 5.7 | 6.8 |
| August 2026 | 6.6 | 8.5 |
From June 2026 to August 2026 the practice recorded 6,378 appointments a month, or 513 per 1,000 registered patients (England: 510). 38% were face to face (England: 63%). 66% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Dr Law & Partners | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 513 | 479 | 510 |
| Face to face | 38% | 66% | 63% |
| Same day as booked | 66% | 48% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.8% against 0.6%), osteoporosis (3.3% against 1.2%) and heart failure (2.8% against 1.1%). The practice's patients live in areas with an average deprivation score of 21.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.5 years for women and 76.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.4% | 14.3% |
| High blood pressure | All ages | 18.9% | 15.2% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Osteoporosis | 50+ yrs | 3.3% | 1.2% |
| Heart failure | All ages | 2.8% | 1.1% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Palliative care | All ages | 1.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Learning disability | All ages | 1.0% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.8% | 74.9% |
Dr Law & Partners, The Surgery, 12 Wetmore Road, Burton-on-Trent, DE14 1SL. Phone: 01283 564848. Website: www.wetmoreroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Peel Croft Surgery | 1.1 km | 85% |
| Gordon Street Surgery | 1.3 km | 85% |
| Bridge Surgery | 1.5 km | 85% |
| All Saints Surgery | 2.1 km | 72% |
| Winshill Medical Centre | 2.1 km | 82% |
- Abbots Bromley Surgery (98% overall experience good)
- All Saints Surgery (72% overall experience good)
- Alrewas Surgery (88% overall experience good)
- Balance Street Practice (93% overall experience good)
- Barton Family Practice (84% overall experience good)
- Bridge Surgery (85% overall experience good)
- Carlton Group Practice (51% overall experience good)
- Dove River Practice (85% overall experience good)
- Gordon Street Surgery (85% overall experience good)
- Mill View Surgery (84% overall experience good)
- Northgate Surgery (96% overall experience good)
- Peel Croft Surgery (85% overall experience good)
- Stapenhill Medical Centre (81% overall experience good)
- The Tutbury Practice (82% overall experience good)
- The Yoxall Practice (85% overall experience good)
- Trent Meadows Medical Practice (59% overall experience good)
- Winshill Medical Centre (82% overall experience good)
How do patients rate Dr Law & Partners?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Dr Law & Partners as good, above the England figure of 77%. 57% found it easy to get through by phone.
How many patients are registered at Dr Law & Partners?
12,428 patients were registered in September 2026, down 0.3% on a year earlier.
What is Dr Law & Partners's CQC rating?
Good overall, published in December 2018.
How many GPs does Dr Law & Partners have?
6.6 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,885 patients per GP against 2,171 across England.
Are appointments at Dr Law & Partners face to face?
38% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Law & Partners's phone number?
01283 564848.