Mill View Surgery, Uttoxeter: patient reviews and CQC rating
Mill View Surgery is a GP practice in Uttoxeter with 1,929 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). It has 1.1 full-time-equivalent qualified GPs, or 1,682 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mill View Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 91%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 47%, against 58% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
91% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (75%). 83 patients answered the survey (response rate 23%).
| Survey question | Mill View Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 84% | 80% | 77% |
| Easy to contact by phone | 91% | 63% | 57% |
| Easy to contact via the website | 47% | 59% | 58% |
| Easy to contact via the NHS App | 57% | 61% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 83% | 76% | 73% |
| Wait for appointment about right | 84% | 75% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 88% | 90% | 90% |
1,929 patients were registered at Mill View Surgery in September 2026, down 3.0% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 1,682 patients per GP, fewer than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 0.5 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 1,042 appointments a month, or 540 per 1,000 registered patients (England: 510). 95% were face to face (England: 63%). 63% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
71% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Mill View Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 540 | 479 | 510 |
| Face to face | 95% | 66% | 63% |
| Same day as booked | 63% | 48% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.0% against 0.6%), dementia (2.7% against 0.8%) and atrial fibrillation (3.9% against 2.2%). The practice's patients live in areas with an average deprivation score of 19.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.8 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.5% | 15.2% |
| Depression | 18+ yrs | 17.4% | 14.3% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Atrial fibrillation | All ages | 3.9% | 2.2% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| Dementia | All ages | 2.7% | 0.8% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Palliative care | All ages | 2.0% | 0.6% |
| Heart failure | All ages | 1.8% | 1.1% |
| COPD | All ages | 1.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.6% | 74.9% |
Mill View Surgery, Mill Street, Rocester, Uttoxeter, ST14 5JX. Phone: 01889 590208. Website: www.millview.nhs.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Alton Surgery | 4.6 km | 93% |
| Northgate Surgery | 6.0 km | 96% |
| Balance Street Practice | 6.2 km | 93% |
| Ashbourne Medical Practice | 9.6 km | 92% |
| Henmore Health – Ashbourne Surgery | 9.7 km | 79% |
- Abbots Bromley Surgery (98% overall experience good)
- All Saints Surgery (72% overall experience good)
- Alrewas Surgery (88% overall experience good)
- Balance Street Practice (93% overall experience good)
- Barton Family Practice (84% overall experience good)
- Bridge Surgery (85% overall experience good)
- Carlton Group Practice (51% overall experience good)
- Dove River Practice (85% overall experience good)
- Dr Law & Partners (87% overall experience good)
- Gordon Street Surgery (85% overall experience good)
- Northgate Surgery (96% overall experience good)
- Peel Croft Surgery (85% overall experience good)
- Stapenhill Medical Centre (81% overall experience good)
- The Tutbury Practice (82% overall experience good)
- The Yoxall Practice (85% overall experience good)
- Trent Meadows Medical Practice (59% overall experience good)
- Winshill Medical Centre (82% overall experience good)
How do patients rate Mill View Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Mill View Surgery as good, against 77% across England. 91% found it easy to get through by phone.
How many patients are registered at Mill View Surgery?
1,929 patients were registered in September 2026, down 3.0% on a year earlier.
How many GPs does Mill View Surgery have?
1.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,682 patients per GP against 2,171 across England.
Are appointments at Mill View Surgery face to face?
95% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mill View Surgery's phone number?
01889 590208.