Ashbourne Medical Practice, Ashbourne: patient reviews and CQC rating
Ashbourne Medical Practice is a GP practice in Ashbourne with 10,907 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 7.0 full-time-equivalent qualified GPs, or 1,555 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ashbourne Medical Practice
Its best result against England is the share who described their overall experience of the practice as good: 92%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice through its website: 47%, against 58% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 1st of the 3 practices in Ashbourne with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (82%). 119 patients answered the survey (response rate 40%).
| Survey question | Ashbourne Medical Practice | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 92% | 76% | 77% |
| Easy to contact by phone | 64% | 51% | 57% |
| Easy to contact via the website | 47% | 53% | 58% |
| Easy to contact via the NHS App | 64% | 46% | 54% |
| Reception team helpful | 95% | 84% | 85% |
| Last contact good | 80% | 68% | 73% |
| Wait for appointment about right | 75% | 69% | 69% |
| Listened to well | 95% | 87% | 87% |
| Treated with care and concern | 95% | 86% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 95% | 90% | 90% |
In the Friends and Family Test for July 2026, 90% of 29 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ashbourne Medical Practice is Good, published in March 2020. All 5 key questions are rated Good. It held the same rating in the report before (March 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,907 patients were registered at Ashbourne Medical Practice in September 2026, up 2.4% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 7.0 full-time-equivalent qualified GPs, there are 1,555 patients per GP, fewer than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 1.8 nurses and 6.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.4 | 9.4 |
| August 2024 | 6.3 | 10.3 |
| August 2025 | 7.0 | 10.0 |
| August 2026 | 7.0 | 9.6 |
From June 2026 to August 2026 the practice recorded 6,446 appointments a month, or 591 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 34% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Ashbourne Medical Practice | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 591 | 523 | 510 |
| Face to face | 79% | 68% | 63% |
| Same day as booked | 34% | 39% | 45% |
| More than 28 days after booking | 5% | 9% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.6% against 4.6%), atrial fibrillation (3.1% against 2.2%) and high blood pressure (19.9% against 15.2%). It has a lower share for osteoporosis (0.6% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 13.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.9% | 15.2% |
| Depression | 18+ yrs | 12.9% | 14.3% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Palliative care | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.4% | 74.9% |
Ashbourne Medical Practice, Clifton Road, Ashbourne, DE6 1DR. Phone: 01335 216885. Website: www.ashbournemedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Henmore Health – Ashbourne Surgery | 0.1 km | 79% |
| Henmore Health - Brailsford Surgery | 9.0 km | 74% |
| Mill View Surgery | 9.6 km | 84% |
| Waterhouses Medical Practice | 10.7 km | 82% |
| Alton Surgery | 11.0 km | 93% |
- Ashover Medical Centre (79% overall experience good)
- Baslow Health Centre (85% overall experience good)
- Darley Dale Medical Centre (94% overall experience good)
- Evelyn Medical Centre (97% overall experience good)
- Eyam Surgery (96% overall experience good)
- Hannage Brook Medical Centre (92% overall experience good)
- Lime Grove Medical Centre (86% overall experience good)
- Peak & Dales Medical Partnership (81% overall experience good)
How do patients rate Ashbourne Medical Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Ashbourne Medical Practice as good, above the England figure of 77%. 64% found it easy to get through by phone.
How many patients are registered at Ashbourne Medical Practice?
10,907 patients were registered in September 2026, up 2.4% on a year earlier.
What is Ashbourne Medical Practice's CQC rating?
Good overall, published in March 2020.
How many GPs does Ashbourne Medical Practice have?
7.0 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,555 patients per GP against 2,171 across England.
Are appointments at Ashbourne Medical Practice face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ashbourne Medical Practice's phone number?
01335 216885.