Evelyn Medical Centre, Hope Valley: patient reviews and CQC rating
Evelyn Medical Centre is a GP practice in Hope Valley with 5,683 registered patients (September 2026). In the 2026 GP Patient Survey, 97% of its patients described their overall experience as good, above the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 5.8 full-time-equivalent qualified GPs, or 982 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Evelyn Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 98%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
83% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (95%). 121 patients answered the survey (response rate 46%).
| Survey question | Evelyn Medical Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 97% | 76% | 77% |
| Easy to contact by phone | 83% | 51% | 57% |
| Easy to contact via the website | 78% | 53% | 58% |
| Easy to contact via the NHS App | 75% | 46% | 54% |
| Reception team helpful | 95% | 84% | 85% |
| Last contact good | 88% | 68% | 73% |
| Wait for appointment about right | 84% | 69% | 69% |
| Listened to well | 97% | 87% | 87% |
| Treated with care and concern | 97% | 86% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 98% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 234 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Evelyn Medical Centre is Good, published in January 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,683 patients were registered at Evelyn Medical Centre in September 2026, down 0.5% on a year earlier (England: down 1.1%).
34% of its patients are aged 65 or over, against 19% across England. With 5.8 full-time-equivalent qualified GPs, there are 982 patients per GP, fewer than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 2.0 nurses and 7.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.0 | 8.1 |
| August 2024 | 6.8 | 7.9 |
| August 2025 | 5.8 | 7.7 |
| August 2026 | 5.8 | 7.7 |
From June 2026 to August 2026 the practice recorded 3,910 appointments a month, or 688 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 42% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Evelyn Medical Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 688 | 523 | 510 |
| Face to face | 89% | 68% | 63% |
| Same day as booked | 42% | 39% | 45% |
| More than 28 days after booking | 2% | 9% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.1% against 1.2%), heart failure (2.5% against 1.1%) and palliative or supportive care needs (1.2% against 0.6%). It has a lower share for a learning disability (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 11.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.8 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.9% | 15.2% |
| Depression | 18+ yrs | 15.6% | 14.3% |
| Chronic kidney disease | 18+ yrs | 9.0% | 4.6% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Cancer | All ages | 6.9% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Atrial fibrillation | All ages | 3.9% | 2.2% |
| Stroke and TIA | All ages | 3.2% | 1.9% |
| Osteoporosis | 50+ yrs | 3.1% | 1.2% |
| Heart failure | All ages | 2.5% | 1.1% |
| COPD | All ages | 1.4% | 1.9% |
| Palliative care | All ages | 1.2% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 84.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.9% | 74.9% |
Evelyn Medical Centre, Marsh Avenue, Hope Valley, S33 6RJ. Phone: 01433 621557. Website: www.evelynmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Eyam Surgery | 8.7 km | 96% |
| Thornbrook Surgery | 11.2 km | 86% |
| Baslow Health Centre | 14.3 km | 85% |
| Nethergreen Surgery | 14.8 km | 90% |
| Baslow Road Surgery | 14.8 km | 70% |
- Ashbourne Medical Practice (92% overall experience good)
- Ashover Medical Centre (79% overall experience good)
- Baslow Health Centre (85% overall experience good)
- Darley Dale Medical Centre (94% overall experience good)
- Eyam Surgery (96% overall experience good)
- Hannage Brook Medical Centre (92% overall experience good)
- Lime Grove Medical Centre (86% overall experience good)
- Peak & Dales Medical Partnership (81% overall experience good)
How do patients rate Evelyn Medical Centre?
In the 2026 GP Patient Survey, 97% of patients described their overall experience of Evelyn Medical Centre as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Evelyn Medical Centre?
5,683 patients were registered in September 2026, down 0.5% on a year earlier.
What is Evelyn Medical Centre's CQC rating?
Good overall, published in January 2017.
How many GPs does Evelyn Medical Centre have?
5.8 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 982 patients per GP against 2,171 across England.
Are appointments at Evelyn Medical Centre face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Evelyn Medical Centre's phone number?
01433 621557.