Baslow Health Centre, Bakewell: patient reviews and CQC rating
Baslow Health Centre is a GP practice in Bakewell with 4,663 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Requires Improvement overall, in a report published in October 2022. It has 2.7 full-time-equivalent qualified GPs, or 1,698 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Baslow Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 84%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 53%, against 54% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
84% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (90%). 119 patients answered the survey (response rate 45%).
| Survey question | Baslow Health Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 85% | 76% | 77% |
| Easy to contact by phone | 84% | 51% | 57% |
| Easy to contact via the website | 65% | 53% | 58% |
| Easy to contact via the NHS App | 53% | 46% | 54% |
| Reception team helpful | 90% | 84% | 85% |
| Last contact good | 86% | 68% | 73% |
| Wait for appointment about right | 80% | 69% | 69% |
| Listened to well | 95% | 87% | 87% |
| Treated with care and concern | 95% | 86% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 99% | 90% | 90% |
CQC's overall rating for Baslow Health Centre is Requires Improvement, published in October 2022. 3 key questions are rated differently: Caring Good, Responsive Good and Effective Good. Its previous overall rating was Outstanding (August 2016).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,663 patients were registered at Baslow Health Centre in September 2026, down 1.0% on a year earlier (England: down 1.1%).
36% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 1,698 patients per GP, fewer than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 1.3 nurses and 4.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 2.9 |
| August 2024 | 2.9 | 2.9 |
| August 2025 | 2.9 | 2.9 |
| August 2026 | 2.7 | 2.7 |
From June 2026 to August 2026 the practice recorded 3,080 appointments a month, or 661 per 1,000 registered patients (England: 510). 100% were face to face (England: 63%). 55% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
70% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Baslow Health Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 661 | 523 | 510 |
| Face to face | 100% | 68% | 63% |
| Same day as booked | 55% | 39% | 45% |
| More than 28 days after booking | 15% | 9% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (10.4% against 4.6%), atrial fibrillation (4.1% against 2.2%) and stroke or TIA (3.4% against 1.9%). It has a lower share for a learning disability (0.1% against 0.6%) and osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 10.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.0 years for women and 81.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.7% | 15.2% |
| Depression | 18+ yrs | 12.4% | 14.3% |
| Chronic kidney disease | 18+ yrs | 10.4% | 4.6% |
| Asthma | 6+ yrs | 9.8% | 6.6% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Cancer | All ages | 6.5% | 3.8% |
| Coronary heart disease | All ages | 4.9% | 3.0% |
| Atrial fibrillation | All ages | 4.1% | 2.2% |
| Stroke and TIA | All ages | 3.4% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 84.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.3% | 74.9% |
Baslow Health Centre, Church Lane, Baslow, Bakewell, DE45 1SP. Phone: 01246 582216. Website: www.ashenfellsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Peak & Dales Medical Partnership | 5.5 km | 81% |
| Eyam Surgery | 5.6 km | 96% |
| Darley Dale Medical Centre | 9.7 km | 94% |
| Baslow Road Surgery | 9.7 km | 70% |
| Chatsworth Road Medical Centre | 10.1 km | 85% |
- Ashbourne Medical Practice (92% overall experience good)
- Ashover Medical Centre (79% overall experience good)
- Darley Dale Medical Centre (94% overall experience good)
- Evelyn Medical Centre (97% overall experience good)
- Eyam Surgery (96% overall experience good)
- Hannage Brook Medical Centre (92% overall experience good)
- Lime Grove Medical Centre (86% overall experience good)
- Peak & Dales Medical Partnership (81% overall experience good)
How do patients rate Baslow Health Centre?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Baslow Health Centre as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at Baslow Health Centre?
4,663 patients were registered in September 2026, down 1.0% on a year earlier.
What is Baslow Health Centre's CQC rating?
Requires Improvement overall, published in October 2022.
How many GPs does Baslow Health Centre have?
2.7 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,698 patients per GP against 2,171 across England.
Are appointments at Baslow Health Centre face to face?
100% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Baslow Health Centre's phone number?
01246 582216.