Chatsworth Road Medical Centre, Chesterfield: patient reviews and CQC rating
Chatsworth Road Medical Centre is a GP practice in Chesterfield with 9,954 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Outstanding overall, in a report published in October 2016. It has 6.1 full-time-equivalent qualified GPs, or 1,623 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Chatsworth Road Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 92%, above the England figure of 69%. Its result closest to England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 10th of the 20 practices in Chesterfield with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (92%). 129 patients answered the survey (response rate 45%).
| Survey question | Chatsworth Road Medical Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 85% | 76% | 77% |
| Easy to contact by phone | 75% | 51% | 57% |
| Easy to contact via the website | 66% | 53% | 58% |
| Easy to contact via the NHS App | 65% | 46% | 54% |
| Reception team helpful | 95% | 84% | 85% |
| Last contact good | 84% | 68% | 73% |
| Wait for appointment about right | 92% | 69% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 92% | 86% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 97% of 542 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Chatsworth Road Medical Centre is Outstanding, published in October 2016. 3 key questions are rated differently: Safe Good, Well-led Good and Responsive Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Outstanding |
9,954 patients were registered at Chatsworth Road Medical Centre in September 2026, up 1.1% on a year earlier (England: down 1.1%).
32% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 1,623 patients per GP, fewer than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 2.4 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.1 | 7.2 |
| August 2024 | 6.1 | 7.2 |
| August 2025 | 6.1 | 7.2 |
| August 2026 | 6.1 | 7.0 |
From June 2026 to August 2026 the practice recorded 4,595 appointments a month, or 462 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 34% took place on the day they were booked and 17% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Chatsworth Road Medical Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 462 | 523 | 510 |
| Face to face | 80% | 68% | 63% |
| Same day as booked | 34% | 39% | 45% |
| More than 28 days after booking | 17% | 9% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), chronic kidney disease (8.1% against 4.6%) and cancer (5.9% against 3.8%). It has a lower share for a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 11.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.8 years for women and 80.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.2% | 15.2% |
| Depression | 18+ yrs | 17.2% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 8.1% | 4.6% |
| Cancer | All ages | 5.9% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Palliative care | All ages | 1.3% | 0.6% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 86.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 83.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.8% | 74.9% |
Chatsworth Road Medical Centre, Storrs Road, Chesterfield, S40 3PY. Phone: 01246 568065. Website: www.ourdocs.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Surgery @ Wheatbridge | 1.9 km | 89% |
| Royal Primary Care Chesterfield West | 2.1 km | 59% |
| Avenue House and Hasland Partnership | 2.4 km | 73% |
| Royal Primary Care Chesterfield | 2.5 km | 70% |
| Newbold Surgery | 3.0 km | 88% |
- Avenue House and Hasland Partnership (73% overall experience good)
- Dronfield Medical Practice (84% overall experience good)
- Newbold Surgery (88% overall experience good)
- Oakhill Medical Practice (83% overall experience good)
- Stubley Medical Centre (91% overall experience good)
- The Brimington Surgery (89% overall experience good)
- The Calow and Brimington Practice (96% overall experience good)
- The Surgery @ Wheatbridge (89% overall experience good)
- Whittington Moor Surgery (78% overall experience good)
How do patients rate Chatsworth Road Medical Centre?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Chatsworth Road Medical Centre as good, above the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at Chatsworth Road Medical Centre?
9,954 patients were registered in September 2026, up 1.1% on a year earlier.
What is Chatsworth Road Medical Centre's CQC rating?
Outstanding overall, published in October 2016.
How many GPs does Chatsworth Road Medical Centre have?
6.1 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,623 patients per GP against 2,171 across England.
Are appointments at Chatsworth Road Medical Centre face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Chatsworth Road Medical Centre's phone number?
01246 568065.