The Surgery @ Wheatbridge, Chesterfield: patient reviews and CQC rating

The Surgery @ Wheatbridge is a GP practice in Chesterfield with 15,556 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 8.0 full-time-equivalent qualified GPs, or 1,935 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about The Surgery @ Wheatbridge

Its best result against England is the share who described their overall experience of the practice as good: 89%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice using the NHS App: 41%, against 54% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.

On overall experience it is 7th of the 20 practices in Chesterfield with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (76%). 106 patients answered the survey (response rate 28%).

Survey questionThe Surgery @ WheatbridgeDerby and DerbyshireEngland
Overall experience good89%76%77%
Easy to contact by phone53%51%57%
Easy to contact via the website56%53%58%
Easy to contact via the NHS App41%46%54%
Reception team helpful88%84%85%
Last contact good73%68%73%
Wait for appointment about right75%69%69%
Listened to well95%87%87%
Treated with care and concern94%86%86%
Confidence and trust in the clinician98%92%93%
Needs met98%90%90%

In the Friends and Family Test for July 2026, 78% of 138 responses rated the practice good or very good (England: 92%).

CQC's overall rating for The Surgery @ Wheatbridge is Good, published in February 2019. All 5 key questions are rated Good. It held the same rating in the report before (April 2015).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

15,556 patients were registered at The Surgery @ Wheatbridge in September 2026, down 1.7% on a year earlier (England: down 1.1%).

22% of its patients are aged 65 or over, against 19% across England. With 8.0 full-time-equivalent qualified GPs, there are 1,935 patients per GP, fewer than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 5.4 nurses and 6.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20237.912.1
August 20247.911.9
August 20257.510.5
August 20268.012.0

From June 2026 to August 2026 the practice recorded 12,478 appointments a month, or 802 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 55% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).

33% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.

MeasureThe Surgery @ WheatbridgeDerby and DerbyshireEngland
Appointments per 1,000 patients a month802523510
Face to face59%68%63%
Same day as booked55%39%45%
More than 28 days after booking16%9%5%
Did not attend5%4%4%

Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.0% against 4.6%), palliative or supportive care needs (0.9% against 0.6%) and COPD (2.8% against 1.9%). It has a lower share for osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 24.0 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 82.3 years for women and 78.1 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs19.6%14.3%
High blood pressureAll ages17.4%15.2%
Diabetes17+ yrs9.8%7.9%
Asthma6+ yrs8.0%6.6%
Chronic kidney disease18+ yrs8.0%4.6%
CancerAll ages4.1%3.8%
Coronary heart diseaseAll ages3.4%3.0%
Atrial fibrillationAll ages2.8%2.2%
COPDAll ages2.8%1.9%
Stroke and TIAAll ages2.4%1.9%
Serious mental illnessAll ages1.4%1.0%
Heart failureAll ages1.3%1.1%
DementiaAll ages1.1%0.8%
Epilepsy18+ yrs1.0%0.8%
Palliative careAll ages0.9%0.6%
Peripheral arterial diseaseAll ages0.7%0.6%
Rheumatoid arthritis16+ yrs0.7%0.8%
Learning disabilityAll ages0.7%0.6%
Osteoporosis50+ yrs0.5%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2572.2%72.9%
Breast cancer screening (women aged 53 to 70)2024/2577.1%72.2%
Cervical screening (women aged 25 to 49)2023/2469.2%67.5%
Cervical screening (women aged 50 to 64)2023/2473.9%74.9%

64% of the practice's patients live in the S40 postcode district, followed by S41 (23%), S42 (8%) and S43 (3%). 90% live in Chesterfield, the council area the practice is in.

Postcode districtRegistered patientsShare
S409,93464%
S413,66523%
S421,1848%
S434703%

The Surgery @ Wheatbridge, 30 Wheatbridge Road, Chesterfield, S40 2AB. Phone: 01246 277287. Website: www.wheatbridge.co.uk.

How do patients rate The Surgery @ Wheatbridge?

In the 2026 GP Patient Survey, 89% of patients described their overall experience of The Surgery @ Wheatbridge as good, above the England figure of 77%. 53% found it easy to get through by phone.

How many patients are registered at The Surgery @ Wheatbridge?

15,556 patients were registered in September 2026, down 1.7% on a year earlier.

What is The Surgery @ Wheatbridge's CQC rating?

Good overall, published in February 2019.

How many GPs does The Surgery @ Wheatbridge have?

8.0 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,935 patients per GP against 2,171 across England.

Are appointments at The Surgery @ Wheatbridge face to face?

59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is The Surgery @ Wheatbridge's phone number?

01246 277287.

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<a href="https://localgps.co.uk/chesterfield/the-surgery-wheatbridge">https://localgps.co.uk/chesterfield/the-surgery-wheatbridge</a>