Newbold Surgery, Chesterfield: patient reviews and CQC rating
Newbold Surgery is a GP practice in Chesterfield with 12,444 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 7.6 full-time-equivalent qualified GPs, or 1,637 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Newbold Surgery
Its best result against England is the share who described their overall experience of the practice as good: 88%, above the England figure of 77%. Its weakest is the share who found it easy to get through to the practice by phone: 49%, against 57% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 9th of the 20 practices in Chesterfield with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (87%). 109 patients answered the survey (response rate 34%).
| Survey question | Newbold Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 88% | 76% | 77% |
| Easy to contact by phone | 49% | 51% | 57% |
| Easy to contact via the website | 56% | 53% | 58% |
| Easy to contact via the NHS App | 52% | 46% | 54% |
| Reception team helpful | 85% | 84% | 85% |
| Last contact good | 73% | 68% | 73% |
| Wait for appointment about right | 80% | 69% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 92% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 90% | 90% | 90% |
CQC's overall rating for Newbold Surgery is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,444 patients were registered at Newbold Surgery in September 2026, up 1.1% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 7.6 full-time-equivalent qualified GPs, there are 1,637 patients per GP, fewer than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 3.6 nurses and 3.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.6 | 12.3 |
| August 2024 | 7.6 | 11.4 |
| August 2025 | 7.6 | 11.4 |
| August 2026 | 7.6 | 11.2 |
From June 2026 to August 2026 the practice recorded 5,999 appointments a month, or 482 per 1,000 registered patients (England: 510). 94% were face to face (England: 63%). 36% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Newbold Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 482 | 523 | 510 |
| Face to face | 94% | 68% | 63% |
| Same day as booked | 36% | 39% | 45% |
| More than 28 days after booking | 16% | 9% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.7% against 0.6%), peripheral arterial disease (1.1% against 0.6%) and chronic kidney disease (7.6% against 4.6%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 24.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.8 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.7% | 15.2% |
| Depression | 18+ yrs | 13.8% | 14.3% |
| Diabetes | 17+ yrs | 10.3% | 7.9% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.6% | 4.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| COPD | All ages | 2.2% | 1.9% |
| Palliative care | All ages | 1.7% | 0.6% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Dementia | All ages | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.9% | 74.9% |
Newbold Surgery, 3 Windermere Road, Newbold, Chesterfield, S41 8DU. Phone: 01246 277381. Website: www.newboldsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Whittington Moor Surgery | 1.4 km | 78% |
| Royal Primary Care Chesterfield West | 2.1 km | 59% |
| Avenue House and Hasland Partnership | 2.3 km | 73% |
| The Surgery @ Wheatbridge | 2.6 km | 89% |
| Chatsworth Road Medical Centre | 3.0 km | 85% |
- Avenue House and Hasland Partnership (73% overall experience good)
- Chatsworth Road Medical Centre (85% overall experience good)
- Dronfield Medical Practice (84% overall experience good)
- Oakhill Medical Practice (83% overall experience good)
- Stubley Medical Centre (91% overall experience good)
- The Brimington Surgery (89% overall experience good)
- The Calow and Brimington Practice (96% overall experience good)
- The Surgery @ Wheatbridge (89% overall experience good)
- Whittington Moor Surgery (78% overall experience good)
How do patients rate Newbold Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Newbold Surgery as good, above the England figure of 77%. 49% found it easy to get through by phone.
How many patients are registered at Newbold Surgery?
12,444 patients were registered in September 2026, up 1.1% on a year earlier.
What is Newbold Surgery's CQC rating?
Good overall, published in September 2016.
How many GPs does Newbold Surgery have?
7.6 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,637 patients per GP against 2,171 across England.
Are appointments at Newbold Surgery face to face?
94% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Newbold Surgery's phone number?
01246 277381.