Whittington Moor Surgery, Chesterfield: patient reviews and CQC rating
Whittington Moor Surgery is a GP practice in Chesterfield with 8,506 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Derby and Derbyshire: 76%). The Care Quality Commission rates it Outstanding overall, in a report published in January 2016. It has 6.0 full-time-equivalent qualified GPs, or 1,418 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Whittington Moor Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 75%, against 69% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 23%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 14th of the 20 practices in Chesterfield with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (76%). 112 patients answered the survey (response rate 30%).
| Survey question | Whittington Moor Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 78% | 76% | 77% |
| Easy to contact by phone | 50% | 51% | 57% |
| Easy to contact via the website | 62% | 53% | 58% |
| Easy to contact via the NHS App | 23% | 46% | 54% |
| Reception team helpful | 80% | 84% | 85% |
| Last contact good | 72% | 68% | 73% |
| Wait for appointment about right | 75% | 69% | 69% |
| Listened to well | 85% | 87% | 87% |
| Treated with care and concern | 87% | 86% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
CQC's overall rating for Whittington Moor Surgery is Outstanding, published in January 2016. 2 key questions are rated differently: Responsive Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Outstanding |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
8,506 patients were registered at Whittington Moor Surgery in September 2026, almost the same as a year earlier.
22% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 1,418 patients per GP, fewer than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 2.5 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.5 | 10.7 |
| August 2024 | 7.4 | 10.3 |
| August 2025 | 6.0 | 9.4 |
| August 2026 | 6.0 | 10.1 |
From June 2026 to August 2026 the practice recorded 5,519 appointments a month, or 649 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 32% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Whittington Moor Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 649 | 523 | 510 |
| Face to face | 73% | 68% | 63% |
| Same day as booked | 32% | 39% | 45% |
| More than 28 days after booking | 15% | 9% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.2% against 0.6%), chronic kidney disease (9.8% against 4.6%) and COPD (3.3% against 1.9%). It has a lower share for osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 28.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.2 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.7% | 15.2% |
| Depression | 18+ yrs | 20.9% | 14.3% |
| Diabetes | 17+ yrs | 11.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 9.8% | 4.6% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| COPD | All ages | 3.3% | 1.9% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Heart failure | All ages | 1.8% | 1.1% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Dementia | All ages | 1.2% | 0.8% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.1% | 74.9% |
Whittington Moor Surgery, Scarsdale Road, Chesterfield, S41 8NA. Phone: 01246 456938. Website: www.whittingtonmoorsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Newbold Surgery | 1.4 km | 88% |
| The Calow and Brimington Practice | 2.4 km | 96% |
| The Brimington Surgery | 2.4 km | 89% |
| Royal Primary Care Chesterfield West | 2.6 km | 59% |
| Avenue House and Hasland Partnership | 2.6 km | 73% |
- Avenue House and Hasland Partnership (73% overall experience good)
- Chatsworth Road Medical Centre (85% overall experience good)
- Dronfield Medical Practice (84% overall experience good)
- Newbold Surgery (88% overall experience good)
- Oakhill Medical Practice (83% overall experience good)
- Stubley Medical Centre (91% overall experience good)
- The Brimington Surgery (89% overall experience good)
- The Calow and Brimington Practice (96% overall experience good)
- The Surgery @ Wheatbridge (89% overall experience good)
How do patients rate Whittington Moor Surgery?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Whittington Moor Surgery as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at Whittington Moor Surgery?
8,506 patients were registered in September 2026, down 0.3% on a year earlier.
What is Whittington Moor Surgery's CQC rating?
Outstanding overall, published in January 2016.
How many GPs does Whittington Moor Surgery have?
6.0 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,418 patients per GP against 2,171 across England.
Are appointments at Whittington Moor Surgery face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Whittington Moor Surgery's phone number?
01246 456938.