Eyam Surgery, Hope Valley: patient reviews and CQC rating
Eyam Surgery is a GP practice in Hope Valley with 3,576 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in January 2023. It has 2.2 full-time-equivalent qualified GPs, or 1,611 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Eyam Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 95%, above the England figure of 90%. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
90% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (90%). 128 patients answered the survey (response rate 49%).
| Survey question | Eyam Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 96% | 76% | 77% |
| Easy to contact by phone | 90% | 51% | 57% |
| Easy to contact via the website | 71% | 53% | 58% |
| Easy to contact via the NHS App | 81% | 46% | 54% |
| Reception team helpful | 95% | 84% | 85% |
| Last contact good | 89% | 68% | 73% |
| Wait for appointment about right | 85% | 69% | 69% |
| Listened to well | 98% | 87% | 87% |
| Treated with care and concern | 97% | 86% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 95% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 180 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Eyam Surgery is Good, published in January 2023. One key question is rated differently: Safe Requires Improvement.
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,576 patients were registered at Eyam Surgery in September 2026, almost the same as a year earlier.
31% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 1,611 patients per GP, fewer than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 1.0 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 2.7 |
| August 2024 | 1.8 | 1.8 |
| August 2025 | 2.4 | 3.5 |
| August 2026 | 2.2 | 3.3 |
From June 2026 to August 2026 the practice recorded 2,320 appointments a month, or 649 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 39% took place on the day they were booked and 23% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Eyam Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 649 | 523 | 510 |
| Face to face | 57% | 68% | 63% |
| Same day as booked | 39% | 39% | 45% |
| More than 28 days after booking | 23% | 9% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (4.1% against 2.2%), cancer (6.9% against 3.8%) and chronic kidney disease (8.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 12.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.2 years for women and 82.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.9% | 15.2% |
| Depression | 18+ yrs | 13.7% | 14.3% |
| Chronic kidney disease | 18+ yrs | 8.1% | 4.6% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Cancer | All ages | 6.9% | 3.8% |
| Atrial fibrillation | All ages | 4.1% | 2.2% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| COPD | All ages | 2.4% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.9% | 74.9% |
Eyam Surgery, Church Street, Eyam, Hope Valley, S32 5QH. Phone: 01433 630836.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Baslow Health Centre | 5.6 km | 85% |
| Peak & Dales Medical Partnership | 8.1 km | 81% |
| Evelyn Medical Centre | 8.7 km | 97% |
| Baslow Road Surgery | 10.1 km | 70% |
| Stubley Medical Centre | 12.5 km | 91% |
- Ashbourne Medical Practice (92% overall experience good)
- Ashover Medical Centre (79% overall experience good)
- Baslow Health Centre (85% overall experience good)
- Darley Dale Medical Centre (94% overall experience good)
- Evelyn Medical Centre (97% overall experience good)
- Hannage Brook Medical Centre (92% overall experience good)
- Lime Grove Medical Centre (86% overall experience good)
- Peak & Dales Medical Partnership (81% overall experience good)
How do patients rate Eyam Surgery?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of Eyam Surgery as good, above the England figure of 77%. 90% found it easy to get through by phone.
How many patients are registered at Eyam Surgery?
3,576 patients were registered in September 2026, down 0.1% on a year earlier.
What is Eyam Surgery's CQC rating?
Good overall, published in January 2023.
How many GPs does Eyam Surgery have?
2.2 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,611 patients per GP against 2,171 across England.
Are appointments at Eyam Surgery face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Eyam Surgery's phone number?
01433 630836.