Lime Grove Medical Centre, Matlock: patient reviews and CQC rating
Lime Grove Medical Centre is a GP practice in Matlock with 8,356 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in October 2019. It has 3.6 full-time-equivalent qualified GPs, or 2,352 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lime Grove Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 89%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 4th of the 4 practices in Matlock with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (90%). 84 patients answered the survey (response rate 31%).
| Survey question | Lime Grove Medical Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 86% | 76% | 77% |
| Easy to contact by phone | 83% | 51% | 57% |
| Easy to contact via the website | 80% | 53% | 58% |
| Easy to contact via the NHS App | 89% | 46% | 54% |
| Reception team helpful | 93% | 84% | 85% |
| Last contact good | 90% | 68% | 73% |
| Wait for appointment about right | 81% | 69% | 69% |
| Listened to well | 97% | 87% | 87% |
| Treated with care and concern | 97% | 86% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 94% | 90% | 90% |
In the Friends and Family Test for July 2026, 96% of 50 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Lime Grove Medical Centre is Good, published in October 2019. One key question is rated differently: Well-led Outstanding. It held the same rating in the report before (July 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,356 patients were registered at Lime Grove Medical Centre in September 2026, almost the same as a year earlier.
26% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 2,352 patients per GP, close to the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 3.2 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.0 | 7.0 |
| August 2024 | 4.0 | 6.1 |
| August 2025 | 4.0 | 6.4 |
| August 2026 | 3.6 | 7.4 |
From June 2026 to August 2026 the practice recorded 4,445 appointments a month, or 532 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 29% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Lime Grove Medical Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 532 | 523 | 510 |
| Face to face | 77% | 68% | 63% |
| Same day as booked | 29% | 39% | 45% |
| More than 28 days after booking | 12% | 9% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.7% against 4.6%), heart failure (1.9% against 1.1%) and peripheral arterial disease (0.9% against 0.6%). It has a lower share for osteoporosis (0.6% against 1.2%) and depression (10.1% against 14.3%). The practice's patients live in areas with an average deprivation score of 17.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.5 years for women and 80.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.4% | 15.2% |
| Depression | 18+ yrs | 10.1% | 14.3% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 9.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 8.7% | 4.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.8% | 74.9% |
97% of the practice's patients live in the DE4 postcode district. 97% live in Derbyshire Dales, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| DE4 | 8,110 | 97% |
Lime Grove Medical Centre, Lime Grove Walk, Matlock, DE4 3FD. Phone: 01629 581586. Website: www.limegrovemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Darley Dale Medical Centre | 3.3 km | 94% |
| Ashover Medical Centre | 6.3 km | 79% |
| Hannage Brook Medical Centre | 6.9 km | 92% |
| Crich Medical Practice | 7.6 km | 90% |
| Royal Primary Care Clay Cross | 9.8 km | 49% |
- Ashbourne Medical Practice (92% overall experience good)
- Ashover Medical Centre (79% overall experience good)
- Baslow Health Centre (85% overall experience good)
- Darley Dale Medical Centre (94% overall experience good)
- Evelyn Medical Centre (97% overall experience good)
- Eyam Surgery (96% overall experience good)
- Hannage Brook Medical Centre (92% overall experience good)
- Peak & Dales Medical Partnership (81% overall experience good)
How do patients rate Lime Grove Medical Centre?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Lime Grove Medical Centre as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Lime Grove Medical Centre?
8,356 patients were registered in September 2026, up 0.4% on a year earlier.
What is Lime Grove Medical Centre's CQC rating?
Good overall, published in October 2019.
How many GPs does Lime Grove Medical Centre have?
3.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,352 patients per GP against 2,171 across England.
Are appointments at Lime Grove Medical Centre face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lime Grove Medical Centre's phone number?
01629 581586.