DHU Health Care C.I.C.: GP practices, ratings and patient survey

DHU Health Care C.I.C. is registered with the Care Quality Commission as the provider of 4 GP practices, with 27,521 registered patients between them (September 2026). Their CQC ratings: 3 Good and 1 Requires improvement. Across the 4 practices in DHU Health Care C.I.C.

Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.

PracticeRegistered patientsOverall experience goodEasy to contact by phoneCQC ratingPatients per GP
Eyam Surgery3,57696%90%Good1,611
The Practice Bowling Green Street9,01366%34%Good3,953
Thurmaston Health Centre5,32565%28%Requires improvement2,577
The Heron GP Practice9,60758%22%Good3,695

There are 3,003 registered patients per full-time-equivalent qualified GP in DHU Health Care C.I.C.'s practices, more than England's 2,171. Practices recorded 472 appointments a month per 1,000 patients (England: 510), 74% of them face to face. 35% of appointments took place on the day they were booked (England: 45%).

12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.6% over the year (England: shrank 1.1%).

MeasureDHU Health Care C.I.C.'s practicesEngland
Patients per qualified GP3,0032,171
Appointments per 1,000 patients a month472510
Face-to-face appointments74%63%
Same day as booked35%45%
Did not attend8%4%
Patients aged 65 or over12%19%

Which GP practices does DHU Health Care C.I.C. run?

Eyam Surgery (Hope Valley), The Heron GP Practice (Leicester), The Practice Bowling Green Street (Leicester) and Thurmaston Health Centre (Leicester).

How many patients are registered with DHU Health Care C.I.C.'s practices?

27,521 across 4 practices in September 2026.

What are DHU Health Care C.I.C.'s CQC ratings?

3 practices rated Good and 1 practice rated Requires improvement.

How many patients per GP do DHU Health Care C.I.C.'s practices have?

3,003 per full-time-equivalent qualified GP, against 2,171 across England.

How do patients rate DHU Health Care C.I.C.'s practices?

Eyam Surgery 96%, The Practice Bowling Green Street 66%, Thurmaston Health Centre 65% and The Heron GP Practice 58% of patients described their overall experience as good (England: 77%).

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<a href="https://localgps.co.uk/provider/dhu-health-care-c-i-c">https://localgps.co.uk/provider/dhu-health-care-c-i-c</a>