The Practice Bowling Green Street, Leicester: patient reviews and CQC rating
The Practice Bowling Green Street is a GP practice in Leicester with 9,013 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 2.3 full-time-equivalent qualified GPs, or 3,953 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Practice Bowling Green Street
Its result closest to England is the share who found it easy to contact the practice through its website: 56%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 34%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 57th of the 79 practices in Leicester with 50 or more responses. 34% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (67%). 82 patients answered the survey (response rate 11%).
| Survey question | The Practice Bowling Green Street | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 66% | 73% | 77% |
| Easy to contact by phone | 34% | 51% | 57% |
| Easy to contact via the website | 56% | 51% | 58% |
| Easy to contact via the NHS App | 44% | 51% | 54% |
| Reception team helpful | 81% | 82% | 85% |
| Last contact good | 50% | 67% | 73% |
| Wait for appointment about right | 66% | 65% | 69% |
| Listened to well | 75% | 85% | 87% |
| Treated with care and concern | 76% | 84% | 86% |
| Confidence and trust in the clinician | 85% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 70 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Practice Bowling Green Street is Good, published in July 2022. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (February 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,013 patients were registered at The Practice Bowling Green Street in September 2026, almost the same as a year earlier.
3% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 3,953 patients per GP, more than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 0.2 nurses and 3.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.2 | 0.2 |
| August 2024 | 0.2 | 0.2 |
| August 2025 | 0.2 | 0.2 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 3,256 appointments a month, or 361 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 32% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | The Practice Bowling Green Street | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 361 | 550 | 510 |
| Face to face | 83% | 72% | 63% |
| Same day as booked | 32% | 41% | 45% |
| More than 28 days after booking | 8% | 7% | 5% |
| Did not attend | 10% | 4% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.1% against 0.8%), atrial fibrillation (0.3% against 2.2%) and heart failure (0.2% against 1.1%). The practice's patients live in areas with an average deprivation score of 33.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.1 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.1% | 14.3% |
| High blood pressure | All ages | 5.9% | 15.2% |
| Diabetes | 17+ yrs | 4.3% | 7.9% |
| Asthma | 6+ yrs | 3.2% | 6.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Cancer | All ages | 1.0% | 3.8% |
| Coronary heart disease | All ages | 0.9% | 3.0% |
| Chronic kidney disease | 18+ yrs | 0.9% | 4.6% |
| COPD | All ages | 0.7% | 1.9% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Stroke and TIA | All ages | 0.3% | 1.9% |
| Atrial fibrillation | All ages | 0.3% | 2.2% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Heart failure | All ages | 0.2% | 1.1% |
| Learning disability | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 41.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 49.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 51.8% | 74.9% |
The Practice Bowling Green Street, 29-31 Bowling Green Street, Leicester, LE1 6AS. Phone: 0116 204 7240.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Inclusion Healthcare Social Enterprise CIC | 0.5 km | 83% |
| Leicester City Assist Practice | 0.5 km | 87% |
| DeMontfort Surgery | 0.7 km | 57% |
| Shefa Medical Practice | 1.0 km | 78% |
| Dr Kapur & Partners | 1.0 km | 70% |
- Community Health Centre (75% overall experience good)
- Merlyn Vaz Centre (68% overall experience good)
- Shefa Medical Practice (78% overall experience good)
- The Heron GP Practice (58% overall experience good)
How do patients rate The Practice Bowling Green Street?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of The Practice Bowling Green Street as good, below the England figure of 77%. 34% found it easy to get through by phone.
How many patients are registered at The Practice Bowling Green Street?
9,013 patients were registered in September 2026, down 0.2% on a year earlier.
What is The Practice Bowling Green Street's CQC rating?
Good overall, published in July 2022.
How many GPs does The Practice Bowling Green Street have?
2.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,953 patients per GP against 2,171 across England.
Are appointments at The Practice Bowling Green Street face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Practice Bowling Green Street's phone number?
0116 204 7240.