DeMontfort Surgery, Leicester: patient reviews and CQC rating
DeMontfort Surgery is a GP practice in Leicester with 18,875 registered patients (September 2026). In the 2026 GP Patient Survey, 57% of its patients described their overall experience as good, below the England figure of 77% (Leicester, Leicestershire and Rutland: 73%). It has 4.1 full-time-equivalent qualified GPs, or 4,570 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about DeMontfort Surgery
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 87%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 21%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 72nd of the 79 practices in Leicester with 50 or more responses. 37% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (58%). 81 patients answered the survey (response rate 7%).
| Survey question | DeMontfort Surgery | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 57% | 73% | 77% |
| Easy to contact by phone | 37% | 51% | 57% |
| Easy to contact via the website | 21% | 51% | 58% |
| Easy to contact via the NHS App | 29% | 51% | 54% |
| Reception team helpful | 69% | 82% | 85% |
| Last contact good | 49% | 67% | 73% |
| Wait for appointment about right | 55% | 65% | 69% |
| Listened to well | 81% | 85% | 87% |
| Treated with care and concern | 77% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 79% | 89% | 90% |
18,875 patients were registered at DeMontfort Surgery in September 2026, down 6.4% on a year earlier (England: down 1.1%).
2% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 4,570 patients per GP, more than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 1.0 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.3 | 8.3 |
| August 2024 | 5.5 | 5.5 |
| August 2025 | 4.8 | 4.8 |
| August 2026 | 4.1 | 4.1 |
From June 2026 to August 2026 the practice recorded 4,357 appointments a month, or 231 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 35% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | DeMontfort Surgery | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 231 | 550 | 510 |
| Face to face | 79% | 72% | 63% |
| Same day as booked | 35% | 41% | 45% |
| More than 28 days after booking | 6% | 7% | 5% |
| Did not attend | 10% | 4% | 4% |
Compared with England, the practice has a lower share of patients for atrial fibrillation (0.2% against 2.2%), peripheral arterial disease (0.1% against 0.6%) and chronic kidney disease (0.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 32.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.5 years for women and 72.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 5.6% | 14.3% |
| High blood pressure | All ages | 3.0% | 15.2% |
| Asthma | 6+ yrs | 2.2% | 6.6% |
| Diabetes | 17+ yrs | 1.8% | 7.9% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Chronic kidney disease | 18+ yrs | 0.5% | 4.6% |
| Cancer | All ages | 0.5% | 3.8% |
| Coronary heart disease | All ages | 0.4% | 3.0% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| COPD | All ages | 0.3% | 1.9% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Stroke and TIA | All ages | 0.2% | 1.9% |
| Palliative care | All ages | 0.2% | 0.6% |
| Atrial fibrillation | All ages | 0.2% | 2.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Heart failure | All ages | 0.1% | 1.1% |
| Learning disability | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 51.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 30.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.6% | 74.9% |
DeMontfort Surgery, 100 Mill Lane, Leicester, LE2 7HX. Phone: 0116 222 7272.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Walnut Medical Centre | 0.5 km | 75% |
| Briton Street GP Surgery | 0.5 km | 70% |
| Westcotes GP Surgery (ONE) | 0.7 km | 76% |
| Westcotes GP Surgery | 0.7 km | 72% |
| The Practice Bowling Green Street | 0.7 km | 66% |
- Dr Bhupendra Modi (70% overall experience good)
- Sayeed Medical Practice (73% overall experience good)
- Willows Medical Centre (48% overall experience good)
How do patients rate DeMontfort Surgery?
In the 2026 GP Patient Survey, 57% of patients described their overall experience of DeMontfort Surgery as good, below the England figure of 77%. 37% found it easy to get through by phone.
How many patients are registered at DeMontfort Surgery?
18,875 patients were registered in September 2026, down 6.4% on a year earlier.
How many GPs does DeMontfort Surgery have?
4.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 4,570 patients per GP against 2,171 across England.
Are appointments at DeMontfort Surgery face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is DeMontfort Surgery's phone number?
0116 222 7272.