Nethergreen Surgery, Sheffield: patient reviews and CQC rating
Nethergreen Surgery is a GP practice in Sheffield with 8,942 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in April 2018. It has 3.3 full-time-equivalent qualified GPs, or 2,732 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Nethergreen Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 71%, above the England figure of 54%. Its result closest to England is the share who found it easy to get through to the practice by phone: 59%, against 57% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 10th of the 81 practices in Sheffield with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (96%). 124 patients answered the survey (response rate 45%).
| Survey question | Nethergreen Surgery | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 90% | 77% | 77% |
| Easy to contact by phone | 59% | 54% | 57% |
| Easy to contact via the website | 64% | 55% | 58% |
| Easy to contact via the NHS App | 71% | 56% | 54% |
| Reception team helpful | 95% | 85% | 85% |
| Last contact good | 86% | 72% | 73% |
| Wait for appointment about right | 85% | 70% | 69% |
| Listened to well | 93% | 87% | 87% |
| Treated with care and concern | 96% | 86% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
CQC's overall rating for Nethergreen Surgery is Good, published in April 2018. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,942 patients were registered at Nethergreen Surgery in September 2026, down 2.6% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 2,732 patients per GP, more than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 2.4 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 4.9 |
| August 2024 | 3.1 | 4.2 |
| August 2025 | 3.3 | 4.1 |
| August 2026 | 3.3 | 4.1 |
From June 2026 to August 2026 the practice recorded 3,504 appointments a month, or 392 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 37% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Nethergreen Surgery | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 392 | 560 | 510 |
| Face to face | 89% | 65% | 63% |
| Same day as booked | 37% | 45% | 45% |
| More than 28 days after booking | 7% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%), palliative or supportive care needs (0.8% against 0.6%) and stroke or TIA (2.8% against 1.9%). It has a lower share for COPD (0.9% against 1.9%), diabetes (4.6% against 7.9%) and depression (9.4% against 14.3%). The practice's patients live in areas with an average deprivation score of 5.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 87.5 years for women and 84.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.4% | 15.2% |
| Depression | 18+ yrs | 9.4% | 14.3% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Diabetes | 17+ yrs | 4.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| COPD | All ages | 0.9% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Palliative care | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 85.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.2% | 74.9% |
Nethergreen Surgery, 34-36 Nethergreen Road, Sheffield, S11 7EJ. Phone: 0114 230 7818. Website: www.nethergreen-surgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rustlings Road Medical Centre | 1.0 km | 87% |
| Dr Richard Benn | 1.2 km | 93% |
| Falkland House Surgery | 1.2 km | 91% |
| Selborne Road Medical Centre | 1.3 km | 88% |
| Manchester Road Surgery | 1.4 km | 95% |
- Carterknowle and Dore Medical Practice (90% overall experience good)
- Dr Richard Benn (93% overall experience good)
- Falkland House Surgery (91% overall experience good)
- Hollies Medical Centre (83% overall experience good)
- Rustlings Road Medical Centre (87% overall experience good)
How do patients rate Nethergreen Surgery?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Nethergreen Surgery as good, above the England figure of 77%. 59% found it easy to get through by phone.
How many patients are registered at Nethergreen Surgery?
8,942 patients were registered in September 2026, down 2.6% on a year earlier.
What is Nethergreen Surgery's CQC rating?
Good overall, published in April 2018.
How many GPs does Nethergreen Surgery have?
3.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,732 patients per GP against 2,171 across England.
Are appointments at Nethergreen Surgery face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Nethergreen Surgery's phone number?
0114 230 7818.