Walkley House Medical Centre, Sheffield: patient reviews and CQC rating
Walkley House Medical Centre is a GP practice in Sheffield with 15,598 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 8.4 full-time-equivalent qualified GPs, or 1,866 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Walkley House Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 71%, above the England figure of 58%. Its weakest is the share who found it easy to get through to the practice by phone: 45%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 56th of the 81 practices in Sheffield with 50 or more responses. 45% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (76%). 106 patients answered the survey (response rate 34%).
| Survey question | Walkley House Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 75% | 77% | 77% |
| Easy to contact by phone | 45% | 54% | 57% |
| Easy to contact via the website | 71% | 55% | 58% |
| Easy to contact via the NHS App | 56% | 56% | 54% |
| Reception team helpful | 87% | 85% | 85% |
| Last contact good | 76% | 72% | 73% |
| Wait for appointment about right | 66% | 70% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 84% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 361 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Walkley House Medical Centre is Good, published in June 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,598 patients were registered at Walkley House Medical Centre in September 2026, down 3.0% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 8.4 full-time-equivalent qualified GPs, there are 1,866 patients per GP, fewer than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 2.9 nurses and 6.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.4 | 8.5 |
| August 2024 | 7.4 | 9.3 |
| August 2025 | 7.4 | 10.6 |
| August 2026 | 8.4 | 9.2 |
From June 2026 to August 2026 the practice recorded 12,955 appointments a month, or 831 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 68% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Walkley House Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 831 | 560 | 510 |
| Face to face | 63% | 65% | 63% |
| Same day as booked | 68% | 45% | 45% |
| More than 28 days after booking | 8% | 8% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.0% against 0.8%), heart failure (1.4% against 1.1%) and stroke or TIA (2.4% against 1.9%). It has a lower share for osteoporosis (0.5% against 1.2%), chronic kidney disease (3.0% against 4.6%) and diabetes (5.7% against 7.9%). The practice's patients live in areas with an average deprivation score of 14.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.8 years for women and 79.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.9% | 15.2% |
| Depression | 18+ yrs | 10.9% | 14.3% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.7% | 74.9% |
Walkley House Medical Centre, 23 Greenhow Street, Sheffield, S6 3TN. Phone: 0114 234 3561. Website: www.walkleyhouseandstannington.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Harold Street Medical Centre | 0.6 km | 75% |
| The Crookes Practice | 1.0 km | 77% |
| Upperthorpe Medical Centre | 1.1 km | 92% |
| Tramways Medical Centre - O'Connell | 1.1 km | 87% |
| Dykes Hall Medical Centre | 1.5 km | 82% |
- Manchester Road Surgery (95% overall experience good)
- Upperthorpe Medical Centre (92% overall experience good)
How do patients rate Walkley House Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Walkley House Medical Centre as good, against 77% across England. 45% found it easy to get through by phone.
How many patients are registered at Walkley House Medical Centre?
15,598 patients were registered in September 2026, down 3.0% on a year earlier.
What is Walkley House Medical Centre's CQC rating?
Good overall, published in June 2017.
How many GPs does Walkley House Medical Centre have?
8.4 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 1,866 patients per GP against 2,171 across England.
Are appointments at Walkley House Medical Centre face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Walkley House Medical Centre's phone number?
0114 234 3561.