Cityview PCN: primary care network practices and patient survey
Cityview PCN is a primary care network of 3 GP practices with 34,739 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,969 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Cityview PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Walkley House Medical Centre to 95% at Manchester Road Surgery, with a median of 92% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Upperthorpe Medical Centre has the highest share finding it easy to get through by phone (74%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Manchester Road Surgery | 5,386 | 95% | 58% | Good | 2,058 |
| Upperthorpe Medical Centre | 13,755 | 92% | 74% | Good | 2,063 |
| Walkley House Medical Centre | 15,598 | 75% | 45% | Good | 1,866 |
Results for the network as a whole, from 347 responses, against South Yorkshire and England.
| Survey question | Cityview PCN | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 85% | 77% | 77% |
| Easy to contact by phone | 58% | 54% | 57% |
| Easy to contact via the website | 71% | 55% | 58% |
| Easy to contact via the NHS App | 63% | 56% | 54% |
| Reception team helpful | 92% | 85% | 85% |
| Last contact good | 82% | 72% | 73% |
| Wait for appointment about right | 74% | 70% | 69% |
| Listened to well | 90% | 87% | 87% |
| Treated with care and concern | 88% | 86% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
There are 1,969 registered patients per full-time-equivalent qualified GP in Cityview PCN, close to England's 2,171 and South Yorkshire's 2,097. Practices recorded 623 appointments a month per 1,000 patients (England: 510), 63% of them face to face. 60% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.0% over the year (England: shrank 1.1%).
| Measure | Cityview PCN | South Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,969 | 2,097 | 2,171 |
| Appointments per 1,000 patients a month | 623 | 560 | 510 |
| Face-to-face appointments | 63% | 65% | 63% |
| Same day as booked | 60% | 45% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 20% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Cityview PCN is stroke and tia (2.4% against 1.9%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | Cityview PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.2% | 15.2% | 4,685 |
| Depression | 18+ yrs | 11.9% | 14.3% | 3,398 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 2,424 |
| Diabetes | 17+ yrs | 5.7% | 7.9% | 1,653 |
| Cancer | All ages | 3.7% | 3.8% | 1,321 |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% | 920 |
| Coronary heart disease | All ages | 3.0% | 3.0% | 1,077 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 873 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 840 |
| COPD | All ages | 1.6% | 1.9% | 556 |
| Heart failure | All ages | 1.3% | 1.1% | 460 |
| Serious mental illness | All ages | 1.1% | 1.0% | 386 |
| Dementia | All ages | 0.9% | 0.8% | 326 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 252 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 94 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 195 |
| Learning disability | All ages | 0.6% | 0.6% | 228 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 199 |
| Palliative care | All ages | 0.5% | 0.6% | 161 |
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Which practices are in Cityview PCN?
Manchester Road Surgery, Upperthorpe Medical Centre and Walkley House Medical Centre.
How do patients rate Cityview PCN?
85% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Cityview PCN cover?
34,739 registered patients across 3 practices in September 2026.
How many patients per GP does Cityview PCN have?
1,969 per full-time-equivalent qualified GP, against 2,171 across England.