Upper Don Valley PCN: primary care network practices and patient survey
Upper Don Valley PCN is a primary care network of 3 GP practices with 20,833 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,480 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Upper Don Valley PCN with survey results, the share of patients describing their overall experience as good ranges from 84% at Deepcar Medical Centre to 90% at Oughtibridge Surgery, with a median of 85% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Oughtibridge Surgery has the highest share finding it easy to get through by phone (77%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Oughtibridge Surgery | 6,157 | 90% | 77% | Good | 1,587 |
| Valley Medical Centre | 9,529 | 85% | 59% | Good | 1,222 |
| Deepcar Medical Centre | 5,147 | 84% | 59% | Good | 2,145 |
Results for the network as a whole, from 324 responses, against South Yorkshire and England.
| Survey question | Upper Don Valley PCN | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 86% | 77% | 77% |
| Easy to contact by phone | 64% | 54% | 57% |
| Easy to contact via the website | 66% | 55% | 58% |
| Easy to contact via the NHS App | 77% | 56% | 54% |
| Reception team helpful | 88% | 85% | 85% |
| Last contact good | 81% | 72% | 73% |
| Wait for appointment about right | 71% | 70% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 89% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
There are 1,480 registered patients per full-time-equivalent qualified GP in Upper Don Valley PCN, fewer than England's 2,171 and South Yorkshire's 2,097. Practices recorded 523 appointments a month per 1,000 patients (England: 510), 75% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
25% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.1% over the year (England: shrank 1.1%).
| Measure | Upper Don Valley PCN | South Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,480 | 2,097 | 2,171 |
| Appointments per 1,000 patients a month | 523 | 560 | 510 |
| Face-to-face appointments | 75% | 65% | 63% |
| Same day as booked | 47% | 45% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 25% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Upper Don Valley PCN is atrial fibrillation (3.5% against 2.2%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Upper Don Valley PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.6% | 15.2% | 3,847 |
| Depression | 18+ yrs | 12.5% | 14.3% | 2,140 |
| Asthma | 6+ yrs | 8.4% | 6.6% | 1,663 |
| Diabetes | 17+ yrs | 7.8% | 7.9% | 1,362 |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% | 928 |
| Cancer | All ages | 4.3% | 3.8% | 888 |
| Coronary heart disease | All ages | 4.1% | 3.0% | 856 |
| Atrial fibrillation | All ages | 3.5% | 2.2% | 721 |
| Stroke and TIA | All ages | 2.9% | 1.9% | 600 |
| COPD | All ages | 2.3% | 1.9% | 477 |
| Heart failure | All ages | 1.6% | 1.1% | 338 |
| Dementia | All ages | 1.0% | 0.8% | 200 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 143 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 145 |
| Serious mental illness | All ages | 0.8% | 1.0% | 167 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 163 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 59 |
| Palliative care | All ages | 0.6% | 0.6% | 125 |
| Learning disability | All ages | 0.6% | 0.6% | 119 |
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Which practices are in Upper Don Valley PCN?
Deepcar Medical Centre, Oughtibridge Surgery and Valley Medical Centre.
How do patients rate Upper Don Valley PCN?
86% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Upper Don Valley PCN cover?
20,833 registered patients across 3 practices in September 2026.
How many patients per GP does Upper Don Valley PCN have?
1,480 per full-time-equivalent qualified GP, against 2,171 across England.