Porter Valley PCN: primary care network practices and patient survey
Porter Valley PCN is a primary care network of 6 GP practices with 46,385 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,176 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Porter Valley PCN with survey results, the share of patients describing their overall experience as good ranges from 83% at Hollies Medical Centre to 93% at Dr Richard Benn, with a median of 90% (England: 77%). 5 are above England and 0 below by more than the survey's margin of error. Dr Richard Benn has the highest share finding it easy to get through by phone (95%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Richard Benn | 4,298 | 93% | 95% | Good | 2,254 |
| Falkland House Surgery | 3,913 | 91% | 90% | Good | 1,957 |
| Nethergreen Surgery | 8,942 | 90% | 59% | Good | 2,732 |
| Carterknowle and Dore Medical Practice | 13,515 | 90% | 82% | Good | 2,027 |
| Rustlings Road Medical Centre | 4,532 | 87% | 87% | Good | 2,207 |
| Hollies Medical Centre | 11,185 | 83% | 56% | Good | 2,064 |
Results for the network as a whole, from 695 responses, against South Yorkshire and England.
| Survey question | Porter Valley PCN | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 88% | 77% | 77% |
| Easy to contact by phone | 74% | 54% | 57% |
| Easy to contact via the website | 77% | 55% | 58% |
| Easy to contact via the NHS App | 73% | 56% | 54% |
| Reception team helpful | 94% | 85% | 85% |
| Last contact good | 88% | 72% | 73% |
| Wait for appointment about right | 82% | 70% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 92% | 86% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
There are 2,176 registered patients per full-time-equivalent qualified GP in Porter Valley PCN, close to England's 2,171 and South Yorkshire's 2,097. Practices recorded 541 appointments a month per 1,000 patients (England: 510), 53% of them face to face. 44% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | Porter Valley PCN | South Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,176 | 2,097 | 2,171 |
| Appointments per 1,000 patients a month | 541 | 560 | 510 |
| Face-to-face appointments | 53% | 65% | 63% |
| Same day as booked | 44% | 45% | 45% |
| Did not attend | 2% | 4% | 4% |
| Patients aged 65 or over | 21% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Porter Valley PCN is osteoporosis (3.1% against 1.2%), and the furthest below is copd (1.1% against 1.9%).
| Condition register | Age group | Porter Valley PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.5% | 15.2% | 6,739 |
| Depression | 18+ yrs | 12.3% | 14.3% | 4,588 |
| Asthma | 6+ yrs | 7.8% | 6.6% | 3,403 |
| Diabetes | 17+ yrs | 4.8% | 7.9% | 1,824 |
| Cancer | All ages | 4.7% | 3.8% | 2,188 |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% | 1,590 |
| Osteoporosis | 50+ yrs | 3.1% | 1.2% | 578 |
| Coronary heart disease | All ages | 2.8% | 3.0% | 1,286 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 1,252 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 1,129 |
| Heart failure | All ages | 1.4% | 1.1% | 643 |
| COPD | All ages | 1.1% | 1.9% | 516 |
| Serious mental illness | All ages | 1.0% | 1.0% | 449 |
| Palliative care | All ages | 0.9% | 0.6% | 410 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 313 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 303 |
| Dementia | All ages | 0.8% | 0.8% | 374 |
| Learning disability | All ages | 0.7% | 0.6% | 325 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 178 |
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Which practices are in Porter Valley PCN?
Carterknowle and Dore Medical Practice, Dr Richard Benn, Falkland House Surgery, Hollies Medical Centre, Nethergreen Surgery and Rustlings Road Medical Centre.
How do patients rate Porter Valley PCN?
88% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Porter Valley PCN cover?
46,385 registered patients across 6 practices in September 2026.
How many patients per GP does Porter Valley PCN have?
2,176 per full-time-equivalent qualified GP, against 2,171 across England.