Hillsborough PCN: primary care network practices and patient survey
Hillsborough PCN is a primary care network of 4 GP practices with 35,828 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,034 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Hillsborough PCN with survey results, the share of patients describing their overall experience as good ranges from 79% at Dr Hakes & Partners to 93% at Far Lane Medical Centre, with a median of 85% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Tramways Medical Centre - O'Connell has the highest share finding it easy to get through by phone (74%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Far Lane Medical Centre | 7,405 | 93% | 57% | Good | 1,582 |
| Tramways Medical Centre - O'Connell | 8,771 | 87% | 74% | Good | 2,129 |
| Dykes Hall Medical Centre | 8,722 | 82% | 50% | Good | 2,423 |
| Dr Hakes & Partners | 10,930 | 79% | 42% | Good | 2,095 |
Results for the network as a whole, from 451 responses, against South Yorkshire and England.
| Survey question | Hillsborough PCN | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 85% | 77% | 77% |
| Easy to contact by phone | 55% | 54% | 57% |
| Easy to contact via the website | 50% | 55% | 58% |
| Easy to contact via the NHS App | 44% | 56% | 54% |
| Reception team helpful | 87% | 85% | 85% |
| Last contact good | 80% | 72% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 89% | 86% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
There are 2,034 registered patients per full-time-equivalent qualified GP in Hillsborough PCN, close to England's 2,171 and South Yorkshire's 2,097. Practices recorded 753 appointments a month per 1,000 patients (England: 510), 89% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.1% over the year (England: shrank 1.1%).
| Measure | Hillsborough PCN | South Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,034 | 2,097 | 2,171 |
| Appointments per 1,000 patients a month | 753 | 560 | 510 |
| Face-to-face appointments | 89% | 65% | 63% |
| Same day as booked | 40% | 45% | 45% |
| Did not attend | 2% | 4% | 4% |
| Patients aged 65 or over | 21% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Hillsborough PCN is peripheral arterial disease (0.8% against 0.6%), and the furthest below is dementia (0.6% against 0.8%).
| Condition register | Age group | Hillsborough PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.5% | 15.2% | 5,958 |
| Depression | 18+ yrs | 13.3% | 14.3% | 3,942 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 2,604 |
| Diabetes | 17+ yrs | 6.8% | 7.9% | 2,057 |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% | 1,327 |
| Cancer | All ages | 4.4% | 3.8% | 1,576 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,249 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,003 |
| COPD | All ages | 2.7% | 1.9% | 974 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 952 |
| Heart failure | All ages | 1.5% | 1.1% | 541 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 155 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 288 |
| Serious mental illness | All ages | 0.9% | 1.0% | 335 |
| Learning disability | All ages | 0.9% | 0.6% | 313 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 248 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 301 |
| Dementia | All ages | 0.6% | 0.8% | 228 |
| Palliative care | All ages | 0.5% | 0.6% | 174 |
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- Foundry PCN (7 practices)
- Gpa1 PCN (6 practices)
- Heeley Plus PCN (7 practices)
- Network North PCN (5 practices)
- Peak Edge PCN (4 practices)
- Porter Valley PCN (6 practices)
- Sapa 5 PCN (6 practices)
- Seven Hills PCN (6 practices)
- Townships 1 PCN (5 practices)
- Townships 2 PCN (5 practices)
- Upper Don Valley PCN (3 practices)
Which practices are in Hillsborough PCN?
Dr Hakes & Partners, Dykes Hall Medical Centre, Far Lane Medical Centre and Tramways Medical Centre - O'Connell.
How do patients rate Hillsborough PCN?
85% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Hillsborough PCN cover?
35,828 registered patients across 4 practices in September 2026.
How many patients per GP does Hillsborough PCN have?
2,034 per full-time-equivalent qualified GP, against 2,171 across England.