Dr Hakes & Partners, Sheffield: patient reviews and CQC rating

Dr Hakes & Partners is a GP practice in Sheffield with 10,930 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 5.2 full-time-equivalent qualified GPs, or 2,095 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Dr Hakes & Partners

Its best result against England is the share who said their needs were met at their last appointment: 97%, above the England figure of 90%. Its weakest is the share who found it easy to get through to the practice by phone: 42%, below the England figure of 57%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.

On overall experience it is 40th of the 81 practices in Sheffield with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (68%). 110 patients answered the survey (response rate 29%).

Survey questionDr Hakes & PartnersSouth YorkshireEngland
Overall experience good79%77%77%
Easy to contact by phone42%54%57%
Easy to contact via the website50%55%58%
Easy to contact via the NHS App43%56%54%
Reception team helpful83%85%85%
Last contact good76%72%73%
Wait for appointment about right63%70%69%
Listened to well87%87%87%
Treated with care and concern90%86%86%
Confidence and trust in the clinician98%93%93%
Needs met97%91%90%

In the Friends and Family Test for July 2026, 96% of 315 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Dr Hakes & Partners is Good, published in April 2016. All 5 key questions are rated Good.

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

10,930 patients were registered at Dr Hakes & Partners in September 2026, almost the same as a year earlier.

16% of its patients are aged 65 or over, against 19% across England. With 5.2 full-time-equivalent qualified GPs, there are 2,095 patients per GP, close to the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 2.0 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20234.85.8
August 20246.28.4
August 20255.26.9
August 20265.28.5

From June 2026 to August 2026 the practice recorded 11,906 appointments a month, or 1,089 per 1,000 registered patients (England: 510). 93% were face to face (England: 63%). 41% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).

30% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.

MeasureDr Hakes & PartnersSouth YorkshireEngland
Appointments per 1,000 patients a month1,089560510
Face to face93%65%63%
Same day as booked41%45%45%
More than 28 days after booking4%8%5%
Did not attend1%4%4%

Compared with England, the practice has a higher share of patients on its registers for a learning disability (0.9% against 0.6%). It has a lower share for osteoporosis (0.2% against 1.2%), dementia (0.3% against 0.8%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 18.9 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 82.6 years for women and 79.5 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages15.1%15.2%
Depression18+ yrs14.7%14.3%
Asthma6+ yrs7.7%6.6%
Diabetes17+ yrs6.2%7.9%
CancerAll ages3.2%3.8%
Coronary heart diseaseAll ages2.5%3.0%
Chronic kidney disease18+ yrs2.4%4.6%
COPDAll ages2.1%1.9%
Stroke and TIAAll ages2.1%1.9%
Atrial fibrillationAll ages1.9%2.2%
Heart failureAll ages1.0%1.1%
Serious mental illnessAll ages0.9%1.0%
Learning disabilityAll ages0.9%0.6%
Rheumatoid arthritis16+ yrs0.7%0.8%
Peripheral arterial diseaseAll ages0.7%0.6%
Epilepsy18+ yrs0.7%0.8%
DementiaAll ages0.3%0.8%
Palliative careAll ages0.3%0.6%
Osteoporosis50+ yrs0.2%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2576.3%72.9%
Breast cancer screening (women aged 53 to 70)2024/2571.6%72.2%
Cervical screening (women aged 25 to 49)2023/2478.3%67.5%
Cervical screening (women aged 50 to 64)2023/2479.8%74.9%

86% of the practice's patients live in the S6 postcode district, and S35 (12%). 99% live in Sheffield, the council area the practice is in.

Postcode districtRegistered patientsShare
S69,35186%
S351,25312%

Dr Hakes & Partners, Tramways Medical Centre, 54a Holme Lane, Sheffield, S6 4JQ. Phone: 0845 122 3331. Website: www.hillsborough-middlewood-doctors-gp.co.uk.

Nearby practiceDistanceOverall experience good
Far Lane Medical Centre1.2 km93%
Foxhill Medical Centre1.5 km75%
Dykes Hall Medical Centre1.7 km82%
The Health Care Surgery1.8 km73%
Tramways Medical Centre - O'Connell2.0 km87%

How do patients rate Dr Hakes & Partners?

In the 2026 GP Patient Survey, 79% of patients described their overall experience of Dr Hakes & Partners as good, against 77% across England. 42% found it easy to get through by phone.

How many patients are registered at Dr Hakes & Partners?

10,930 patients were registered in September 2026, down 0.3% on a year earlier.

What is Dr Hakes & Partners's CQC rating?

Good overall, published in April 2016.

How many GPs does Dr Hakes & Partners have?

5.2 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,095 patients per GP against 2,171 across England.

Are appointments at Dr Hakes & Partners face to face?

93% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Dr Hakes & Partners's phone number?

0845 122 3331.

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Cite this page

<a href="https://localgps.co.uk/sheffield/dr-hakes-and-partners">https://localgps.co.uk/sheffield/dr-hakes-and-partners</a>