Manchester Road Surgery, Sheffield: patient reviews and CQC rating
Manchester Road Surgery is a GP practice in Sheffield with 5,386 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 2.6 full-time-equivalent qualified GPs, or 2,058 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Manchester Road Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 79%, above the England figure of 58%. Its weakest is the share who said they were treated with care and concern: 86%, against 86% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 81 practices in Sheffield with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (91%). 117 patients answered the survey (response rate 38%).
| Survey question | Manchester Road Surgery | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 95% | 77% | 77% |
| Easy to contact by phone | 58% | 54% | 57% |
| Easy to contact via the website | 79% | 55% | 58% |
| Easy to contact via the NHS App | 73% | 56% | 54% |
| Reception team helpful | 98% | 85% | 85% |
| Last contact good | 91% | 72% | 73% |
| Wait for appointment about right | 81% | 70% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 86% | 86% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
CQC's overall rating for Manchester Road Surgery is Good, published in August 2016. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,386 patients were registered at Manchester Road Surgery in September 2026, down 2.4% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 2,058 patients per GP, close to the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 3.2 |
| August 2024 | 2.0 | 3.7 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 2.6 | 4.5 |
From June 2026 to August 2026 the practice recorded 3,253 appointments a month, or 604 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 63% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
77% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Manchester Road Surgery | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 604 | 560 | 510 |
| Face to face | 46% | 65% | 63% |
| Same day as booked | 63% | 45% | 45% |
| More than 28 days after booking | 5% | 8% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a lower share of patients for chronic kidney disease (1.9% against 4.6%) and diabetes (5.1% against 7.9%). The practice's patients live in areas with an average deprivation score of 6.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.3 years for women and 82.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.8% | 14.3% |
| High blood pressure | All ages | 12.4% | 15.2% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Diabetes | 17+ yrs | 5.1% | 7.9% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| COPD | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.1% | 74.9% |
Manchester Road Surgery, 484 Manchester Road, Sheffield, S10 5PN. Phone: 0114 266 8265.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Selborne Road Medical Centre | 0.2 km | 88% |
| Broomhill Surgery | 1.1 km | 89% |
| The Crookes Practice | 1.3 km | 77% |
| Nethergreen Surgery | 1.4 km | 90% |
| Rustlings Road Medical Centre | 1.6 km | 87% |
- Upperthorpe Medical Centre (92% overall experience good)
- Walkley House Medical Centre (75% overall experience good)
How do patients rate Manchester Road Surgery?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Manchester Road Surgery as good, above the England figure of 77%. 58% found it easy to get through by phone.
How many patients are registered at Manchester Road Surgery?
5,386 patients were registered in September 2026, down 2.4% on a year earlier.
What is Manchester Road Surgery's CQC rating?
Good overall, published in August 2016.
How many GPs does Manchester Road Surgery have?
2.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,058 patients per GP against 2,171 across England.
Are appointments at Manchester Road Surgery face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Manchester Road Surgery's phone number?
0114 266 8265.