The Crookes Practice, Sheffield: patient reviews and CQC rating
The Crookes Practice is a GP practice in Sheffield with 8,228 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 2.9 full-time-equivalent qualified GPs, or 2,816 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Crookes Practice
Its best result against England is the share who said the healthcare professional was good at listening to them: 92%, against 87% across England. Its weakest is the share who said the wait for their last appointment was about right: 58%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 45th of the 81 practices in Sheffield with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (79%). 124 patients answered the survey (response rate 31%).
| Survey question | The Crookes Practice | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 77% | 77% | 77% |
| Easy to contact by phone | 56% | 54% | 57% |
| Easy to contact via the website | 51% | 55% | 58% |
| Easy to contact via the NHS App | 51% | 56% | 54% |
| Reception team helpful | 83% | 85% | 85% |
| Last contact good | 73% | 72% | 73% |
| Wait for appointment about right | 58% | 70% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 81% | 86% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 82% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 83 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Crookes Practice is Good, published in December 2016. All 5 key questions are rated Good. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,228 patients were registered at The Crookes Practice in September 2026, down 3.1% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 2,816 patients per GP, more than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 2.6 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 5.6 |
| August 2024 | 3.7 | 6.3 |
| August 2025 | 4.4 | 7.2 |
| August 2026 | 2.9 | 5.7 |
From June 2026 to August 2026 the practice recorded 3,123 appointments a month, or 380 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 43% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Crookes Practice | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 380 | 560 | 510 |
| Face to face | 70% | 65% | 63% |
| Same day as booked | 43% | 45% | 45% |
| More than 28 days after booking | 12% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%) and asthma (7.9% against 6.6%). It has a lower share for osteoporosis (0.4% against 1.2%), dementia (0.3% against 0.8%) and COPD (0.8% against 1.9%). The practice's patients live in areas with an average deprivation score of 12.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.2 years for women and 78.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.1% | 14.3% |
| High blood pressure | All ages | 9.2% | 15.2% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Diabetes | 17+ yrs | 4.0% | 7.9% |
| Cancer | All ages | 2.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| COPD | All ages | 0.8% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
The Crookes Practice, 203 School Road, Sheffield, S10 1GN. Phone: 0114 267 1280. Website: www.thecrookespractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Broomhill Surgery | 0.6 km | 89% |
| Walkley House Medical Centre | 1.0 km | 75% |
| Harold Street Medical Centre | 1.2 km | 75% |
| Selborne Road Medical Centre | 1.2 km | 88% |
| Upperthorpe Medical Centre | 1.2 km | 92% |
- Broomhill Surgery (89% overall experience good)
- Selborne Road Medical Centre (88% overall experience good)
How do patients rate The Crookes Practice?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of The Crookes Practice as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at The Crookes Practice?
8,228 patients were registered in September 2026, down 3.1% on a year earlier.
What is The Crookes Practice's CQC rating?
Good overall, published in December 2016.
How many GPs does The Crookes Practice have?
2.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,816 patients per GP against 2,171 across England.
Are appointments at The Crookes Practice face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Crookes Practice's phone number?
0114 267 1280.