Harold Street Medical Centre, Sheffield: patient reviews and CQC rating
Harold Street Medical Centre is a GP practice in Sheffield with 2,287 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%).
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Harold Street Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 78%, above the England figure of 58%. Its weakest is the share who described their overall experience of the practice as good: 75%, against 77% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 54th of the 81 practices in Sheffield with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 15 points lower than in 2025 (90%). 87 patients answered the survey (response rate 14%).
| Survey question | Harold Street Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 75% | 77% | 77% |
| Easy to contact by phone | 76% | 54% | 57% |
| Easy to contact via the website | 78% | 55% | 58% |
| Easy to contact via the NHS App | 64% | 56% | 54% |
| Reception team helpful | 99% | 85% | 85% |
| Last contact good | 88% | 72% | 73% |
| Wait for appointment about right | 85% | 70% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 92% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 35 responses rated the practice good or very good (England: 92%).
2,287 patients were registered at Harold Street Medical Centre in September 2026, down 11.4% on a year earlier (England: down 1.1%).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 1,275 appointments a month, or 558 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 41% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 18% of booked patients did not attend.
| Measure | Harold Street Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 558 | 560 | 510 |
| Face to face | 51% | 65% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 6% | 8% | 5% |
| Did not attend | 18% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.8% against 1.0%) and depression (18.9% against 14.3%). It has a lower share for dementia (0.2% against 0.8%), cancer (2.1% against 3.8%) and atrial fibrillation (1.3% against 2.2%). The practice's patients live in areas with an average deprivation score of 36.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 75.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.9% | 14.3% |
| High blood pressure | All ages | 13.3% | 15.2% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Cancer | All ages | 2.1% | 3.8% |
| Serious mental illness | All ages | 1.8% | 1.0% |
| COPD | All ages | 1.7% | 1.9% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 52.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 46.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 45.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.6% | 74.9% |
Harold Street Medical Centre, 2 Harold Street, Sheffield, S6 3QW. Phone: 0114 233 2803.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Upperthorpe Medical Centre | 0.5 km | 92% |
| Walkley House Medical Centre | 0.6 km | 75% |
| Tramways Medical Centre - O'Connell | 1.2 km | 87% |
| The Crookes Practice | 1.2 km | 77% |
| University Health Service | 1.6 km | 78% |
- Clover City Practice (74% overall experience good)
- Clover Practice (61% overall experience good)
- Dr Ndubisi Moses Okorie (77% overall experience good)
- Handsworth Medical Practice (76% overall experience good)
- North Darnall Health Centre (58% overall experience good)
How do patients rate Harold Street Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Harold Street Medical Centre as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at Harold Street Medical Centre?
2,287 patients were registered in September 2026, down 11.4% on a year earlier.
Are appointments at Harold Street Medical Centre face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Harold Street Medical Centre's phone number?
0114 233 2803.