Clover City Practice, Sheffield: patient reviews and CQC rating
Clover City Practice is a GP practice in Sheffield with 5,740 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 2.4 full-time-equivalent qualified GPs, or 2,357 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Clover City Practice
Its best result against England is the share who said the healthcare professional was good at listening to them: 91%, against 87% across England. Its weakest is the share who said the wait for their last appointment was about right: 58%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 58th of the 81 practices in Sheffield with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (73%). 133 patients answered the survey (response rate 15%).
| Survey question | Clover City Practice | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 74% | 77% | 77% |
| Easy to contact by phone | 54% | 54% | 57% |
| Easy to contact via the website | 58% | 55% | 58% |
| Easy to contact via the NHS App | 52% | 56% | 54% |
| Reception team helpful | 81% | 85% | 85% |
| Last contact good | 72% | 72% | 73% |
| Wait for appointment about right | 58% | 70% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 86% | 86% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 85% | 91% | 90% |
CQC's overall rating for Clover City Practice is Good, published in February 2024. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (August 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
5,740 patients were registered at Clover City Practice in September 2026, almost the same as a year earlier.
3% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 2,357 patients per GP, close to the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 1.0 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 2.2 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.8 | 2.8 |
| August 2026 | 2.4 | 2.4 |
From June 2026 to August 2026 the practice recorded 2,189 appointments a month, or 381 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 53% took place on the day they were booked and 22% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Clover City Practice | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 381 | 560 | 510 |
| Face to face | 44% | 65% | 63% |
| Same day as booked | 53% | 45% | 45% |
| More than 28 days after booking | 22% | 8% | 5% |
| Did not attend | 9% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.9% against 1.0%). It has a lower share for dementia (0.0% against 0.8%), palliative or supportive care needs (0.0% against 0.6%) and atrial fibrillation (0.2% against 2.2%). The practice's patients live in areas with an average deprivation score of 28.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.1 years for women and 73.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 8.0% | 14.3% |
| High blood pressure | All ages | 4.5% | 15.2% |
| Diabetes | 17+ yrs | 3.8% | 7.9% |
| Asthma | 6+ yrs | 3.1% | 6.6% |
| Serious mental illness | All ages | 1.9% | 1.0% |
| Coronary heart disease | All ages | 0.7% | 3.0% |
| COPD | All ages | 0.6% | 1.9% |
| Cancer | All ages | 0.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 0.5% | 4.6% |
| Stroke and TIA | All ages | 0.4% | 1.9% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Learning disability | All ages | 0.3% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Atrial fibrillation | All ages | 0.2% | 2.2% |
| Heart failure | All ages | 0.1% | 1.1% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.0% | 0.6% |
| Dementia | All ages | 0.0% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 54.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 44.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 41.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 58.3% | 74.9% |
Clover City Practice, Central Health Clinic, Mulberry Street, Sheffield, S1 2PJ. Phone: 0114 305 4050. Website: www.clovercitypractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Devonshire Green Medical Centre | 0.8 km | 71% |
| Duke Medical Centre | 0.8 km | 84% |
| Burngreave Surgery | 1.1 km | 80% |
| University Health Service | 1.1 km | 78% |
| Upperthorpe Medical Centre | 1.6 km | 92% |
- Clover Practice (61% overall experience good)
- Dr Ndubisi Moses Okorie (77% overall experience good)
- Handsworth Medical Practice (76% overall experience good)
- Harold Street Medical Centre (75% overall experience good)
- North Darnall Health Centre (58% overall experience good)
How do patients rate Clover City Practice?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Clover City Practice as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Clover City Practice?
5,740 patients were registered in September 2026, down 0.4% on a year earlier.
What is Clover City Practice's CQC rating?
Good overall, published in February 2024.
How many GPs does Clover City Practice have?
2.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,357 patients per GP against 2,171 across England.
Are appointments at Clover City Practice face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Clover City Practice's phone number?
0114 305 4050.